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Patient Guide
Patient Rooms

We have both private and double occupancy rooms, which are assigned depending on availability and your medical needs. If you would like a private room, please make the request through your doctor. If a private room is not available at the beginning of your stay, we will make every effort to provide one as soon as possible.

If you have a private room, an adult may stay overnight with you. (Children may not spend the night.) We will try to provide a sleep chair or cot. Please let us know as soon as possible if you will have someone rooming with you. Overnight guests aren't allowed in semi-private rooms.

Telephones are located at each bedside, except in critical care areas. Incoming calls can be received from 7 a.m. to 10 p.m. You may place outgoing calls at any time.

Cellular phones may not be used in patient care areas because they interfere with medical equipment. Our staff can direct you to public telephones or areas where you may use cellular phones.

Each patient room has a wall-mounted television. It provides major network programming as well as Spanish language channels and a music channel.

Special Needs

If you are hearing impaired, pay phone TTYs (teletypewriters) -- also known as TDDs (telecommunication devices for the deaf) -- are available throughout the medical center. We also provide bedside TTYs, phone amplifiers and pocket talkers for patients. Medical center operators are available 24 hours a day by TTY.
TTY Operator (415) 885-3TTY

Books on tape are provided by Volunteer Services for visually impaired hospital patients.
Volunteer Services (415) 353-1196

For any other services or special requests, please ask your nurse or call Patient Relations.
Patient Relations (415) 353-1936

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