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Health Insurance

Dealing with health insurance and other benefits can be very confusing. If you have questions, please call your insurance representative to better understand how your policy works and what it covers.

Please bring your Medicare, Medi-Cal or insurance identification card to your visit at UCSF Medical Center. Your insurance may require prior authorization before seeing a UCSF doctor. If so, please ask your primary care doctor or insurance company to fax your authorization to the UCSF doctor's office and bring a copy to your appointment to ensure you aren't billed for services covered by your insurance. You may be called for insurance or authorization information before your appointment.

Your insurance may require an office co-payment. If so, you will be asked to make your co-payment in full at your visit. If your visit is not covered by a health plan or insurance, you will be asked to pay for your visit on arrival. For your convenience, we accept cash, checks and credit cards.

UCSF Medical Center contracts with many major health insurance companies. A list of health insurance companies that provide coverage for our services is available below.

Our hospitals and doctors do not contract with or participate in health insurance discount card programs. We do, however, accept payments made through health savings account programs.

UCSF also can make financial arrangements for your coverage with health insurance companies that don't have contracts with UCSF, if the companies are willing to do so. If your health insurance company is not listed below, please ask your insurance company or your UCSF doctor to contact our Health Plan Strategy and Contracting office at (415) 353-9020 to discuss possible arrangements.

The following is a list of the insurance companies that have contracts with us.


  • The state Healthy Families plan is being phased out in 2013. All eligible children will be enrolled into Medi-Cal or Medi-Cal Managed Care.
  • UCSF is not contracted for any of Blue Shield of California's EPO Products, and is not an "in-network" provider for any policies recently purchased through the Covered California Exchange, or for most individual and family plans. Please contact your Blue Shield representative for questions about your network providers and out-of-network benefits.
Aetna (Except Aexcel Network)All Plans
Aetna CitizenHMO
Aetna Elect Choice (EC)EPO
Aetna Managed Choice (MC)POS
Aetna Open ChoicePPO
Aetna Select Choice Referral Only Medi-Cal HMO
Alameda Alliance for HealthMedi-Cal and Medicare Special Needs
Anthem Blue Cross Medi-Cal / Healthy Families Medi-Cal HMO
Anthem Blue Cross CaliforniaCareHMO
Anthem Blue Cross CalilforniaCare
    Medi-Cal and Healthy Families
Medi-Cal HMO
Anthem Blue Cross -- Covered California Exchange
Anthem Blue Cross Plus POS
Anthem Blue Cross Prudent Buyer PPO
Anthem Blue Cross / Blue Shield Rare & Complex
    Cancer Network
ASMED Health PartnershipPPO
Beech Street (via Multiplan)PPO
Blue Cross (See Anthem Blue Cross)
Blue Shield 65 + MedicareHMO
Blue Shield Access + HMO
Blue Shield HMO Plus POS
Blue Shield Preferred PPO
Blue Shield Preferred Plus PPO
Blue Shield SELECT PPO
Central California Alliance for Health Referral Only Medi-Cal HMO
Chinese Community Health Plan Referral Only HMO
Choice Care/Humana PPO
CorVel Corp. PPO
Definity Health PPO
First Health (Coventry) EPO
First Health (Coventry) PPO
Foundation for Medical Care (multiple counties) PPO
Great West Healthcare (Cigna) All Plans
Great West Healthcare (Cigna) HMO
Health Net Blue & GoldHMO
Health Net ELECT POS
Health Net HMO HMO
Health Net PPOPPO
Health Net Seniority Plus Medicare HMO
Health Plan of San Joaquin Referral Only Medi-Cal HMO
Humana/Choice Care PPO
Interlink Transplant Network
Interplan Corp. PPO
Kaiser Permanente Added Choice/PHCS Network POS
Kaiser Permanente ASOPPO
Kaiser Permanente Dual Choice/PHCS Network PPO
Kaiser Permanente HMO Referral Only HMO
Medi-CalCalifornia Program
MedicareFederal Program
Merced Foundation for Medical Care PPO
Multiplan (includes Beech Street and PHCS) PPO
Networks by Design PPO PPO
On Lok Senior Health Services Referral Only HMO
Pacific Health Alliance PPO
PacifiCare Choice POS
PacifiCare HMO HMO
PacifiCare PPO PPO
PacifiCare Secure Horizons HMO (Senior Plan) Medicare HMO
Partnership Health Plan, Medi-Cal, Medicare, Healthy Families
    Referral Only
Medi-Cal HMO, Medicare Special Needs
Pre-Existing Condition Insurance Plan (PCIP)PPO
Private Health Care Systems (PHCS) (via Multiplan)PPO
San Francisco Foundation for Medical CarePPO / EPO
San Francisco Health Plan Healthy Families
    Referral Only
San Francisco Health Plan, Referral Only From SF     Medical Groups Medi-Cal HMO
San Francisco Health Plan UCSF Primary Care Medi-Cal HMO
San Francisco Health Plan/SF Cares for Kids Medi-Cal HMO
San Joaquin Foundation for Health Care PPO / EPO
Stanislaus Foundation for Medical Care PPO / EPO
TriCare Extra / TriWest (CHAMPUS) PPO
TriCare Prime / TriWest (CHAMPUS) HMO / POS
UCSF Student Health Services
United HealthCare/OPTUM CHOICE Plus POS
United HealthCare/OPTUM CHOICE PPO
United HealthCare/OPTUM EPO
United HealthCare/OPTUM Options PPO
United HealthCare/OPTUM Select Plus POS
United HealthCare/OPTUM/PacifiCare Secure Horizons     (Senior Plan) Medicare HMO
United Resource Network — Transplant and     Oncology Networks
UC Care (administered by Blue Shield of CA) PPO
USAccess/Aetna POS
Related Information

Contact Us

Physician Referral Service
Phone: (888) 689-UCSF or
(888) 689-8273
Fax: (415) 353-4395

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