Hospital Policies

Cellular Phones

Please do not use cellular phones in direct patient care areas. The use of cellular phones in patient care and medical procedure areas can disrupt medical equipment performance. The medical staff can direct you to public telephones or areas appropriate for usage.

Safety Drills

Safety is a constant concern. We participate periodically in fire and emergency preparedness drills to test safety equipment and as part of our continuing Safety Education Program for all staff. If an alarm sounds while you are here, please stay calm and follow the instructions of the staff. We will take care of you.

Patient Privacy

UCSF Children's Hospital is committed to protecting your child's medical information. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandated significant changes in the regulations governing the provision of health benefits, delivery and payment of healthcare services, and security and confidentiality of patient health information.

For information about the rights you and your child have and the obligations we have regarding the use and disclosure of medical information, please see our Notice of Privacy Practices.

Smoke Free

Because we care about your health and the health of others, UCSF Children's Hospital is a smoke-free environment. Smoking within the hospital and throughout UCSF Medical Center is prohibited. No smoking is permitted by family members or visitors in patient rooms. Smoking is allowed outside in designated areas only.