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International Services

International Services at UCSF Medical Center and UCSF Children's Hospital assists patients from countries outside the United States. Our staff coordinates all aspects of your visit to the hospital and is committed to making you and your family feel as comfortable as possible during your stay.

Our doctors, nurses and other health care professionals are world leaders in their fields. Our goal is to provide a level of customer service that matches the world-class medical care you receive at UCSF Medical Center. Each patient receives care in an environment that respects the diverse traditions and backgrounds of the patients we serve.

UCSF is consistently ranked by U.S. News & World Report as one of the top 10 hospitals in the United States. At UCSF, you can find medical solutions not available elsewhere in the world. Patients travel long distances to UCSF Medical Center and UCSF Children's Hospital to benefit from our innovative care.

New Patients

To become a patient, please read the online Financial Policy and complete the New Patient Information form:

We will contact you within one business day of receiving the completed forms.

Medical Records

Please provide all relevent medical records in English to International Services, prior to scheduling an appointment. A physician will evaluate your condition to determine if appropriate for treatment at UCSF.

Financial Clearance

Before your arrival at UCSF, you will receive an estimate of charges. You will be asked to either make an advance payment or provide verification of authorization from an insurance plan accepted by UCSF Medical Center. When your financial clearance is confirmed, we will schedule any necessary appointments, tests and procedures. You will be asked to sign our standard Patient Financial Policy form.

Care Confirmation

After you receive financial clearance, you will receive an appointment letter with a unique patient identification number and a medical care cost estimate, based on the UCSF physician's recommendation.

The appointment confirmation will include directions and maps as well as a list of personalized services and resources available to international patients at UCSF. International Services is available to help you arrange the services you need.

If you require extensive care, a personalized treatment plan will be developed.

Other Services

International Services is committed to ensuring that your stay at UCSF is as comfortable as possible. We would be pleased to help make the arrangements you need including:

Contact Information

International Services
UCSF Medical Center
350 Parnassus Ave., Suite 307
San Francisco, CA 94143-0914

Phone (415) 353-8489
Fax (415) 353-8603
Email international@ucsfmedctr.org

Below are the forms in Portable Document Format (PDF). If you'd rather use these instead of the online forms listed above, please print, complete and return them via mail, email or fax.

PDF Forms:

For Adults
For Children

These documents can be viewed using Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, you can download it for free from Adobe's Web site.

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