Before you are admitted to the hospital, an admissions counselor will call you to obtain preliminary information, provide important information regarding your hospital stay and answer your questions. Your doctor also may schedule routine medical tests, such as laboratory tests or X-rays, before your hospitalization. Other routine tests may be done on the day of your admission.
For pediatric admissions, please visit our UCSF Benioff Children's Hospital site.
If you are scheduled for a surgical procedure, your doctor will schedule an appointment for you with the Prepare Clinic, our anesthesia and surgical evaluation program. The Prepare Clinic will make sure you are ready for surgery and provide tests and blood work. The clinic at Parnassus is located on the first floor of the hospital in room L-170. The clinic at Mount Zion is on the third floor of the medical center at 1600 Divisadero St.
When admitted to the hospital, your care will be provided by a team of health care professionals trained to meet your specific medical needs. The following is a brief description of some hospital staff members.
Your doctor, sometimes referred to as an attending physician, is responsible for managing your care. If necessary, your doctor may consult with other specialists. Since UCSF Medical Center is a teaching hospital, you may be seen by fellows, residents and medical students who work with your doctor. As a result, you receive the benefit of having a number of doctors working together with shared concerns for your well-being.
Our nursing staff coordinates and provides care. Many of our nurses have received advanced training in specialized fields.
In addition to our nursing staff, other health professionals help to ensure you receive the highest quality of care.
If you need skilled nursing care or physical therapy at home, Case Management/Social Services will help you arrange this service if medically necessary. We also will arrange ongoing hospitalization at a skilled nursing facility or rehabilitation hospital if needed. If you have any questions, please call Case Management/Social Services.
If you are not physically able to return home when you are ready to leave the hospital, you may require acute rehabilitation or skilled nursing care in another facility. If your doctor thinks you will need this kind of care, you may wish to visit several facilities before your admission to UCSF Medical Center. Our Case Management staff can assist you with the process.
Patient Relations provides services to ensure that your experience at UCSF Medical Center is a good one. If you or a family member has a question or concern about your hospital stay, please let us know. We suggest you first discuss your concerns with your nurse, department manager and your doctor. If your concern remains unresolved, the Patient Relations staff or a nursing supervisor are available to help you reach a resolution or provide more information.
Admitting Department, Parnassus
Phone: (415) 353-1553
Phone: (415) 353-1966
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Admitting Department, Mount Zion
Phone: (415) 885-7410
Case Management and Social Work
Phone: (415) 353-1762
Prepare Program at Parnassus
Phone: (415) 353-1099
Prepare Program at Mission Bay
Phone: (415) 514-5590
For help finding a doctor or other assistance, contact our Physician Referral Service at (888) 689-UCSF or (888) 689-8273.
Have a question? Send us an email.