Aenor J. Sawyer

I never received an After Visit Summary. I also still haven't received the follow-up lab orders but was told it could take up to two weeks.

An appointment with a retina specialist was quickly arranged

Horrible bedside manner. Seemed annoyed when I couldn't quickly answer questions about my medical history (that were in my chart and that we discussed at my last visit). Very rushed and dismissive.

I don't recommend unless asked and nobody does

Some minor issues with referrals probably because of interface between UCSF and SGH

Re instructions Dr. Sawyer said she would prepare a written report with instructions and a referral to UCSF Physical Therapy. I have not received them yet so it is difficult to comment re instructions.

She did not prescribe any medicine for my conditionI am confused she said your primary should give you med and my primary wanted me to see her for med I feel like I am just paying for visits in general in UCSF

Condescending didn't listen to me and just lectured pushed me on options that I have a severe allergy to. Very poor experience . Hard to believe she's the director. She belongs in research not patient care.

Dr Sawyer is outstanding in every way! I understand the current non-pharmacological program and future tests. If my osteopenia is the same through the next DXA she said she will hand things over to my PCP who will oversee my care since her work with me is as a "consultant". If I develop osteoporosis she would recommend a medication for possibly 4 or at most 5 years.

Explanations given very fast and there was no After Office Notes for me to refer to. Doctor overwhelmed by volume of work and seemed to provide treatments that did not take Into account my personal health situation which Is all documented In my UCSF file over the last 40 years.

Follow-through in working with UCSF and this doctor has been unsatisfactory. In the past I've asked repeatedly for the blood tests and bone density tests the doctor recommended. The orders were never written. This recent visit was a week ago. Again I see no orders. Also there Is no visit summary or notes that help keep me informed about my health. It's very frustrating.

Detailed consult with organized review of data and recommendations

Dr Sawyer is so knowledgeable

Needed more time to discuss what to do until next visit. Discuss prevention concerns not addressed.. No notes in my chart yet. Seems next appt. A very long time.

Patronizing. She interupts if she isn't interested in your response. 2 appts - 2nd worse than first. Rigid in her approach.

Appointments postponed too often and for too long.

Very knowledgeable prepared informative provider.

Seemed overwhelmed at times.

I went to my last appointment with the sole purpose of evaluating my overall progress on the condition that Dr. Sawyer was treating. She changed gears upon learning that I had an unrelated injury. After examining the affected site she requested x-rays to ensure there were no broken bones before letting me leave. She also arranged for a cane to assist me in getting home. Despite her busy schedule Dr. Sawyer generously gave up so much of her valuable time to address both the additional issue and the condition for which I was originally scheduled. She really went the extra mile! During the course of this extended appointment her professionalism empathy compassion and concern for my well-being and safety came across resoundingly. I am grateful beyond words to have received such patient-centered care par excellence.I went to my last appointment with the sole purpose of evaluating my overall progress on the condition that Dr. Sawyer was treating. She changed gears upon learning that I had an unrelated injury. After examining the affected site she requested x-rays to ensure there were no broken bones before letting me leave. She also arranged for a cane to assist me in getting home. Despite her busy schedule Dr. Sawyer generously gave up so much of her valuable time to address both the additional issue and the condition for which I was originally scheduled. She really went the extra mile! During the course of this extended appointment her professionalism empathy compassion and concern for my well-being and safety came across resoundingly. I am grateful beyond words to have received such patient-centered care par excellence.

Dr. Sawyer seemed annoyed when I couldn't answer questions about medical history (when previous fractures happened when I was on past medications etc.). Seems like it would have been helpful if I had been asked to fill out a questionnaire about this prior to our appointment since it seemed like this is important info in terms of determining next steps. She had a gruff manner at times and I didn't get the sense that she would be a doctor who would welcome questions. I will likely look for a different doctor in the future.

Care provider/ Sawyer is outstanding in her field. The wait time is too long and not communicated accurately. Additionally the follow up in terms of referrals notes and communication back to other care providers was not discussed or outlined. Lots of uncertainty with next steps and timing of next steps.

I was told there would be orders for labs and physical therapy but none have showed up in UCSF MYCHART Ir maybe I don't know where to look!

I was referred to get an x-ray but the order was not in the computer when I arrived in the radiology department three days later. Unfortunately it took more than two hours for me to reach a friend who could order the film for me since I couldn't get through to anyone in the orthopedics department or the oncology clinic directly. I'm lucky that I have friends in high places and was willing to ask another orthopedic surgeon to order the test for me. Had that not happened I would've had to leave and go back another time. It was frustrating.

Dr. Sawyer was great - but the follow-up has been very confusing. Dr. Sawyer said she was giving me several referrals - but there is nothing on MyChart nor are there any appointments notes or visit summary.

Yes for the care provider but the rest of the department is unprofessional and unresponsive so for that reason I would have a hard time recommending UCSF skeletal health.

Excellent care provider and terrific guidance and advice!

Dr. Sawyer is superb. Explanations were thorough and complete. She shows tremendous care and concern for her patients

I felt my concerns were heard and addressed.

The doctor has expertise is professional and personable. But I have the sense that the doctor doesn't remember me from previous visits.

Dr. Sawyer listened well and was easy to talk with. She communicated my treatment options and follow-up care instructions clearly. I certainly appreciate her holistic approach as well as her courteous manner and empathy for my condition. I am so very thankful to receive care from such a top-notch physician.

He explanations were clear and precise. She is also a good listener. Her students are lucky to have such a professor. I feel lucky to have her now as my doctor for foot issues.

Poor communication through MyChart ... Slow to reply some orders were thought to have been put in the system but I never saw them.

While in the meeting Dr Sawyer she is engaged and provides good information. When the call ends she told me the notes would be provided in two weeks. On my previous visit the. Notes were provided two weeks later but did NOT reflect our discussion about possible medications or a blood test. I sent her a message through my chart reminding her of our discussion. NO response was provided. As a result I had to wait until the current visit months later to find out what was going on with my care.

No real listening. Very rushed. I waited many months came from a LONG distance which required hotel stays to be rushed through to make up time at one of the first morning appointments. Very frustrating.

Dr Sawyer is an expert in her field and has many practical suggestions.

I am very upset that my provider did not have my scans in front of her had not located them prior to the appointment and studied them and could not access them during our appointment that I had waited two months for. Resulting in having to reschedule another appointment which I could not get until three months in the future. The information she gave me was not complete because she did not have my information that she needed.

Dr. Sawyer is very difficult to reach and more often than not is late for appointments without explanation or warning. I find her lateness anxiety provoking.

Dr. Sawyer is personable and has great expertise. I value her medical care. I appreciate her willingness to cover things thoroughly. She spent a lot of time with me although I still had a few questions on my list that I didn't get to. There was a lot to cover.

Excellent experience and care! Professional interactive responsive attentive terrific attitude!

Dr. Sawyer asked me what prompted my referral and if I'd had any imaging done. This was a shock given I'd had a DXA done at UCSF a month earlier which Dr. Sawyer was apparently unable to view. Instead she had to rely on a scan of the images and report in my John Muir chart. Seriously??? How could this be?

Dr Sawyer is clear professional and I would highly recommend her.

Dr Sawyer took the tiemto explain my situation clearly and even offer general recommendations

Dr Sawyer's staff is unacceptably non-responsive to any of our requests.

Instructions were good but ability to follow through with her office was as always a disaster.

Terrific at being A ClaSS Act.

After visit instructions not provided on mychart. Tried to schedule follow up appointment with another provider but could not contact to schedule

Love this provider. Respect her a lot. Just wish that the clinic does provide her trained assistant for a longer period so they know the patients also.