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Doctor Reviews
Lan Chen



Overall Experience
184 reviews
About our process
Apr 02, 2022
Very pleased with her care
Apr 01, 2022
Defensive and challenged my feelings.Became accusatory
Mar 18, 2022
All good
Mar 03, 2022
Dr. Chen is absolutely outstanding! So happy to have her on my care team. so professional knowledgeable and helpful. Took extra time to explain everything carefully.
Feb 10, 2022
Easy to talk to.
Feb 01, 2022
The in-person experience with Dr. Chen was great but messaging through MyChart was extremely frustrating due to questions ignored and long delays in responding.
Dec 19, 2021
I was in so much pain it was difficult for me to focus and concentrate. Dr. Chen quickly prioritized a plan while being very patient and kind. I truly appreciate her insight her ability to listen and take action in regards to the first steps that will lead to my recovery!
Sep 28, 2021
Dr. Chen is one of the best physicians that has treated me! Couldn't ask for any better!
Sep 26, 2021
All very dood and thoughtful
Sep 21, 2021
As always Dr. Chen was a very good listener and explainer and went the extra steps to share online examples of resources she suggested.
Sep 18, 2021
Overall more information about how to prepare for surgery and how to care for oneself after surgery would be very helpful.
Aug 04, 2021
Dr. Chen expressed surprise that I was not progressing more quickly with my rehab and I initially felt like she was blaming me for not being more aggressive with my rehab activity. I responded that I was following the directions of my PT. She then acknowledged that since I've never gone through this (breaking my ankle) before I wouldn't know that I could be more aggressive with treatment. I don't think it should be up to the patient to coordinate communication between the care team. More effort on care coordination by the practice would be good. And don't blame the patient!
Aug 02, 2021
Dr. Chen is an excellent surgeon and an asset to your hospital!
Jul 30, 2021
Dr. Chen is just wonderful
Jul 10, 2021
Dr. Chen has a very nice interpersonal style and is a great clinician. Top notch!
Jul 07, 2021
The doctor told me that I can email her on mychart if I have any questions and concerns.
Jun 23, 2021
she seemed hurried and unwilling to listen to what I had to say. I did not feel at ease with her.
Jun 23, 2021
With HUGE improvement in wait time for this visit no longer any reservations about recommending to others. patient care and interactions have always been A+ - schedule compliance was only issue. Dr. Chen personally called me in from Ortho waiting room and took me directly to room and started visit. excellent experience.
Jun 08, 2021
Dr. Chen seems to be a very good clinician and very nice "bedside manner". But her support/scheduling system needs major work to fix running so far behind so often.
Mar 10, 2021
Dr Chen did not rush me took plenty of time to answer questions and was most knowledgeable. She gave me excellent care
Mar 06, 2021
Dr. Len Chan was excellent in every way. I am very satisfied.
Mar 02, 2021
Dr. Chen is another in a long line of very special doctors.
Jan 15, 2021
Jan 12, 2021
they never told me what is going to happen when cast is off.......what I should expect
Oct 08, 2020
Dr. Chen is an excellent doctor and I would highly recommend her to anyone who had a foot/ankle injury. She is knowledgeable and took time to thoroughly explain my injury and prognosis.
Sep 04, 2020
Dr. Chen and her staff took excellent care of me I was very impressed with their patience in caring for me and answering my anxious questions.
Aug 13, 2020
Excellent MD. I would recommend her. I would return to see her if I needed to. I am very pleased with my care from her.