Thank you for your interest in volunteering with UCSF Medical Center! Volunteers come to UCSF Medical Center and UCSF Benioff Children's Hospital San Francisco for many reasons but most come to help others and contribute to the community. In addition, volunteers can learn about the medical profession and be a part of a team dedicated to providing the highest quality health care.
Due to the high level of interest from our community, we are no longer accepting applications at this time. Please check our website on Monday, Dec. 8, for updates on Information Sessions and orientation.
February 1, 2015 will bring exciting changes to UCSF with the opening of our new Mission Bay campus, which will include:
All volunteer assignments have a minimum commitment of six consecutive months. Volunteers must serve at least three to four hours a day on the same day each week. The only exception is the eight-week Summer Student Volunteer Program for high school students.
Most volunteer assignments have a minimum age requirement of 16. Volunteers must be 18 years of age to work in Child Life Services, Cancer Resource Center at Mount Zion and Emergency Department. The Summer Student Program is open to high school students age 14 and older.
All volunteer candidates must attend an informational session prior to registering for orientation.
Volunteers must provide proof of the following health and immunization records:
If you are a student, you must provide a completed recommendation form, which will be in the application packet.
After attending an informational session, completing the health requirements and attending an orientation, you will need to schedule an interview with a staff member of Volunteer Services to determine the best placement for you.
Fingerprinting is required for volunteers age 18 and older in pediatrics and gift shop assignments. Volunteer Services will make arrangements for you to be fingerprinted, if needed.
Visit adult patients in the hospital and offer families and visitors complimentary beverages and conversation.
Visit clinic waiting rooms and offer beverages, snacks and reading materials to patients and family members.
Check on patients identified as high risk for falls. Each volunteer is trained by a nurse to assist patients regarding safety and the prevention of falls. Volunteers must be comfortable interacting and conversing with a diverse patient population.
Assist customers with purchases; help with displays, gift-wrapping and stocking supplies; deliver gifts to patients in the hospital.
Greet and assist patients and visitors in the busy clinics or Surgical Waiting Room.
Provide information to visitors regarding patient, doctor and department locations as well as answer and transfer phone calls.
Provide administrative support — filing, copying and collating forms. Volunteers may assist nurses with basic care such as serving and collecting patient meal trays, transporting patients, making beds and running errands. Volunteers must attend a Nursing Training Session before volunteering in a hospital unit. Volunteers must be self-directed and able to work independently.
Visit adult hospital units and provide complimentary newspapers to patients and family members. This position involves extensive patient contact.
Volunteers sing or play instruments to comfort patients at the bedside.
Child Life Services offers programs to meet the developmental and emotional needs of children and to make the hospital experience a positive one for patients and their families. Pediatric volunteers must be at least 18 years old.
Encourage patients to express themselves in Art for Recovery through creative projects such as painting, journal writing, poetry, music and quilting for the Breast Cancer Quilt Project. Volunteers may work with patients at the bedside, waiting area or in the Infusion Center. For more information, contact Cynthia Perlis, director of Art for Recovery, at email@example.com
Visit patients in the surgical, cancer and long-term care units in the hospital and provide complimentary amenities. Volunteers bring amenities from the Volunteer Services at Parnassus to Mount Zion via the UCSF shuttle.
Assist customers with purchases and gift wrapping. Help set up displays and stock supplies.
Provide information, emotional support and community resources to cancer patients and their families and friends. The Ida and Joseph Friend Cancer Resource Center has an extensive multi-media library, specialized database for research, classes and support groups.
Students from Bay Area high schools can make a difference while learning valuable job skills in UCSF Medical Center's Summer Student Program.
Volunteers must be high school students between the ages of 14 and 18. The minimum commitment is three hours a day. Volunteers must serve the same day each week for eight consecutive weeks. Orientations are held in June.
For application information, contact Volunteer Services at (415) 353-1196 on the first Monday in April.
The following are examples of student assignments:
If you work in a UCSF Medical Center department and would like to have a volunteer in your unit or would like to discuss volunteer utilization, please contact the Volunteer Services (415) 353-1196.
You can recognize a volunteer by submitting a H.E.A.R.T.S. (Honoring Exceptional And Random Treasured Service) form.
UCSF Medical Center at Parnassus and Mount Zion
505 Parnassus Ave., Room M-167
San Francisco, CA 94143-0208
Office Hours: 8 a.m. – noon,
1 – 5 p.m., Monday to Friday
Phone: (415) 353-1196
Fax: (415) 353-8943
Recognize a volunteer by submitting a H.E.A.R.T.S. (Honoring Exceptional And Random Treasured Service) form.