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Patient Guide
Medical Records

To request your medical record, please complete the health information release form or send us a written request with your medical record or unit number, full name at the time of treatment and your signature to authorize release of this information. If you don't have your medical record number, please provide your birth date and Social Security number. Send your request to the following address:

UCSF Medical Center
ATTN: Medical Records, Box 0308
Release of Patient Records
185 Berry St., Lobby 1, Suite 2000
San Francisco, CA 94143-0308

You also may submit your request in person at the Medical Records office. We do not accept email or fax requests.

Your request will be processed within 15 days. We will either mail the copy of your medical record to the address you provide or you may pick up your copy at our office from 8 a.m. to 5 p.m., Monday to Friday.

We charge 25 cents per page to copy medical records. We will notify you by phone in advance of the total charge to retrieve your records. You may pay the fee by mail by sending a check or in person, if you pick up your records.

If you would like to review your health information in the Medical Records office, please call (415) 353-2221 from 8 a.m. to 5 p.m., Monday to Friday to make an appointment.

Privacy Practices

UCSF Medical Center is committed to protecting your medical information. For information about your rights and the obligations we have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.



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