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Emergency Department

The Emergency Department at UCSF Medical Center provides care to patients with urgent medical conditions ranging from complex problems such as heart attacks and strokes to simple but pressing conditions such as cuts and broken bones. Care is provided 24 hours a day, serving more than 40,000 patients a year.

Our team includes board-certified emergency medicine specialists, nurses trained in emergency and critical care and other specialists who are called upon as needed in areas such as gynecology, neurology, obstetrics, orthopedics, pediatrics and surgery.

Minor Medical Needs

For minor medical needs, the Emergency Department offers a free, online service called InQuicker that allows patients to hold their place in line. You can check-in online while at home, choose an available time to be seen in the Emergency Department and arrive at the hospital at a projected treatment time.

Select a time now:

UCSF Medical Center

For patients 17 years old and younger, see the Emergency Department at UCSF Benioff Children's Hospital.

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Other Features

The Emergency Department features:

  • Waiting room with children's play area, television, accessible bathroom facilities and 24-hour security
  • Private exam and treatment rooms
  • Digital radiology suite and computed tomography (CT) scanner
  • Bedside ultrasound to speed evaluation, when appropriate
  • Rapid registration and triage of patients to minimize wait times
  • "Fast track" treatment for minor problems such as ankle sprains, cuts and broken bones.
  • Computerized tracking system, charting and discharge instructions that help enhance patient privacy, safety and after-care treatment
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Getting Here

Emergency Department
505 Parnassus Ave.
San Francisco, CA 94143
Phone: (415) 353-1037
Physician Referrals: (415) 353-1238

What to Bring

  • Health insurance information including authorizations or referrals
  • List of prescription medications and dosages
  • List of medications that you're allergic to
  • List of questions you may have
  • Recent test results related to your condition
  • Paper and pencil to take notes

What to Expect

    The Emergency Department entrance is located to the east of the main hospital entrance or to your left as you face the hospital. See directions and maps to the UCSF Medical Center hospital at Parnassus.

Research and Clinical Trials

Complex Problems

The Emergency Department has state-of-the-art diagnostic tools and provides specialized care not available 24 hours a day at many community emergency departments. Specialty services for complex medical problems include:

  • Computed Tomography Imaging (CT Scan) — The CT scanner in the Emergency Department can produce detailed images of several types of tissue, such as lung, bone, soft tissue and blood vessels, to diagnose problems such as cancers, infectious disease, trauma and musculoskeletal disorders. The CT scan is a method of body imaging involving a thin X-ray beam that rotates around the patient. Small detectors measure the X-rays and a computer analyzes the data to construct a cross-sectional image. These images can be stored, viewed on a monitor or printed on film.
  • Catheterization Lab and Emergency Angioplasty — If a patient complains of chest pain, he or she is immediately evaluated with an electrocardiogram. If a heart attack is diagnosed, the patient is quickly evaluated by a cardiologist and may be sent to our catheterization lab for evaluation and possible treatment by an interventional radiologist. A catheterization lab is a specialized radiology suite where cardiac catheterization is performed. In the case of a heart attack, arteries flowing to the heart are examined. If an artery is obstructed, a procedure is performed through a catheter to open the artery and reestablish blood flow to the heart.
  • Stroke Consultations — Those suffering from acute strokes are evaluated by neurologists for emergency treatment. Consultations by a neurologist for stroke patients are available 24 hours daily. Treatments, such as thrombolytic therapy, also are available. Thrombolytics, known as "clot busters," are medications that break up or dissolve blood clots, the main cause of heart attacks and stroke. The Neurovascular Disease and Stroke Center at UCSF Medical Center has been certified by the national Joint Commission on Accreditation of Healthcare Organizations as a primary stroke center, the first hospital in San Francisco to receive this designation.

Parking

Parking at Parnassus

Public parking for an hourly fee at UCSF Medical Center is available in the seven-level Millberry Union Garage at 500 Parnassus Ave. There are two garage entrances — one on the north side of Parnassus Avenue and another on Irving Street, just east of Third Avenue.

Another garage with an hourly fee, at 350 Parnassus Ave., is open Monday to Friday from 6 a.m. to 10 p.m.

Metered street parking is rarely available.

Patients being admitted to the hospital may be dropped off at the circular driveway leading to the main entrance at 505 Parnassus Ave. This area also may be used to pick up patients who are being discharged.

For more information about parking at Parnassus, call Campus Parking Services at 476-2566.

Valet Parking Service

Valet parking service is available at the Ambulatory Care Center (ACC) at 400 Parnassus Ave. from 8 a.m. to 3 p.m. The valet service is free but patients must pay regular parking fees. For more information about the valet service, call (415) 476-6200.

A UCSF "greeter" also is available at the ACC from 8 a.m. to 5 p.m. to assist patients find their way.

Public Transportation

Parnassus

UCSF Medical Center is accessible via Muni streetcar line N-Judah*, which stops at Second Avenue and Irving Street, and the following Muni bus lines, which stop in front of the hospital:

  • 43-Masonic*
  • 6-Parnassus

For more information about Muni visit, www.sfmuni.com.

* Wheelchair accessible bus routes

Related Information

Ways to Give

Clinic Team

Ellen Weber
Dr. Ellen Weber,
emergency medicine specialist
Jahan Fahimi
Dr. Jahan Fahimi,
emergency medicine specialist
Christopher Fee
Dr. Christopher Fee,
emergency medicine specialist
Prasanthi Govindarajan
Dr. Prasanthi Govindarajan,
emergency medicine specialist
James C. Hardy
Dr. James C. Hardy,
emergency medicine specialist
Jennifer Harris
Dr. Jennifer Harris,
emergency medicine specialist
Elizabeth Kwan
Dr. Elizabeth Kwan,
emergency medicine specialist
Susan Lambe
Dr. Susan Lambe,
emergency medicine specialist
Charles E. Murphy
Dr. Charles E. Murphy,
emergency medicine specialist
Jacqueline Nemer
Dr. Jacqueline Nemer,
emergency medicine specialist
Jeanne Noble
Dr. Jeanne Noble,
emergency medicine specialist
Steven K. Polevoi
Dr. Steven K. Polevoi,
emergency medicine specialist
Maria Raven
Dr. Maria Raven,
emergency medicine specialist
Teri Reynolds
Dr. Teri Reynolds,
emergency medicine specialist
Guy Shochat
Dr. Guy Shochat,
emergency medicine specialist
Nathan Teismann
Dr. Nathan Teismann,
emergency medicine specialist
Ralph Wang
Dr. Ralph Wang,
emergency medicine specialist
Melanie Rachel Watts
Dr. Melanie Rachel Watts,
emergency medicine specialist
Hugh West
Dr. Hugh West,
emergency medicine specialist
William Whetstone
Dr. William Whetstone,
emergency medicine specialist