Medi-Cal Free Transportation Benefit

If you're covered by a Medi-Cal plan, your benefits include free transportation to and from health care appointments. To qualify, you must have no other way to get to the appointment.

This benefit applies to:

• Medical appointments
• Dental appointments
• Mental health appointments
• Substance use disorder appointments
• Trips to pick up prescriptions or medical supplies

Transportation by wheelchair van, litter van or ambulance is also covered, if needed.

To arrange a ride, start by contacting your Medi-Cal plan provider (phone numbers are listed below) at least seven days before your appointment. Be sure to have your Medi-Cal insurance card number on hand when you call.

• Alameda Alliance for Health: 866-791-4158
• Anthem Medi-Cal: 877-931-4755
• California Health & Wellness: 877-658-0305
• CalViva Health: 855-253-6864
• Central California Alliance for Health: 800-700-3874, ext. 5625
• Contra Costa Health Plan: 855-222-1218
• Health Net Medi-Cal: 855-253-6863
• Health Plan of San Joaquin: 209-942-6320
• Health Plan of San Mateo: 844-856-4389
• Molina Healthcare: 888-994-4833
• Partnership HealthPlan of California: 866-828-2303
• San Francisco Health Plan: 415-547-7818, ext. 7080

If you have questions related to your plan, please call the Medi-Cal service center at 800-541-5555.

For more information and a list of transportation providers, visit the Department of Health Care Services website.