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  • Express Care: on-demand virtual visits

    If you're an established UCSF primary care patient with a new condition that's urgent but non-life-threatening, you can request an on-demand video appointment through MyChart.

  • Messaging in MyChart

    When you exchange messages with your health care provider through MyChart, your insurance may be billed if the response requires medical expertise and more than a few minutes of your provider's time.

  • Test results & clinical notes

    You can see most of your test results and clinical notes in MyChart as soon as they become available. We’ll contact you about any concerning results. Notifications of new test results are automatically sent between 8 and 9 a.m. PT each weekday (excluding holidays). If you’d prefer to receive notifications as soon as test results are available, you can update your preferences in MyChart.

For the parents/guardians of pediatric patients

Pediatric medical records are available through MyChart.

To access the medical records through MyChart of a child 12 to 17, please download and complete the proxy form below. For more information, including how to access records for a child under the age of 12, see our pediatric medical records page.

MyChart customer service

(415) 514-6000