UCSF Health Earns 'Most Wired' Recognition for Advancing Digital Care
For patients, digital innovation can mean easier access to care, a more connected experience, and care teams equipped with the information they need to make informed decisions.
Those capabilities have earned UCSF Health recognition from the College of Healthcare Information Management Executives (CHIME) as one of the leading organizations in the country for digitally enabled healthcare. CHIME's annual Digital Health Most Wired survey – representing more than 44,000 facilities across the country – evaluates how effectively healthcare organizations use technology to improve care and the patient experience.
The survey evaluates organizations across several areas, including clinical quality and safety, analytics and data management, cybersecurity, population health, infrastructure, patient engagement, and innovation.
CHIME placed UCSF Health at Level 9 in both acute and ambulatory care, reflecting "elite, high-performing" digital capabilities. In 2025, the health system was recognized at Level 8.
"We are honored to be recognized as one of the nation's Most Wired health systems," says Mark Rauschuber, MHA, vice president and CIO of UCSF Health. "Our digital investments are making care more connected, accessible, and personalized. At the same time, we are giving our faculty and staff smarter, more intuitive tools that reduce complexity and free them to focus on what matters most: advancing our missions of patient care, research, and education."
Digital investments at UCSF Health are helping patients navigate care more easily and helping care teams stay connected – whether a patient receives care at a hospital, clinic, or another UCSF Health location. These investments are also reducing administrative work so clinicians can spend more time focused on patients.
Over the past year, that's included a major effort to integrate UCSF Health's newly acquired community hospitals, UCSF Health Stanyan and Hyde, into a shared medical records system.
For patients, that means their health information can follow them more seamlessly across UCSF Health. Clinicians can access a connected view of a patient's health information, helping care teams coordinate treatment and make more informed decisions regardless of where a patient receives care.
Expanded Epic capabilities for cardiovascular care, rehabilitation, and wound care also bring more specialty information and workflows into the shared record.
UCSF Health is also using technology to make the hospital experience more connected and responsive to patients' needs. Connected Care brings together smart-room technology, virtual care, and mobile clinical workflows to help care teams communicate more efficiently, respond to patients, and coordinate care. At the same time, a large-scale investment in modernized imaging systems is making it easier for clinicians to access and share medical images, supporting timely clinical review and decision-making.
Digital innovation can also give clinicians more time to focus on patients.
UCSF Health's use of ambient AI documentation is designed to reduce the burden of clinical notetaking, allowing clinicians to focus more fully on conversations with patients.
Meanwhile, a dedicated Health AI team and AI Oversight Committee evaluate emerging technologies for safety, effectiveness, and trustworthiness before they are incorporated into care.
This achievement reflects the expertise and collaboration of many teams across UCSF Health.
By connecting information and thoughtfully evaluating new technologies, the health system is building a digital foundation for the new UCSF Health Helen Diller Hospital, set to open in 2030. "Our goal is bigger than one new hospital. It's to develop a scalable model of connected, intelligent care that can benefit patients and clinicians across the health system," says Kay Burke, DNP, chief nursing informatics officer.
