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  • Education

    University of Montreal School of Medicine, 1990

  • Residencies

    University of Montreal Hospital Saint-Luc, 1996

  • Fellowships

    Louisiana State University-Shreveport, 1997

  • Board Certifications

    Neurological Surgery, American Board of Neurological Surgery

  • Academic Title

    Professor

Where I see patients (3)

    My reviews

    4.7

    Overall Experience
    402 Ratings
    About our process
    Nov 30, 2023
    Dr. Jacques is clearly no-nonsense and it was clear that she would not have all of the information needed until completion of follow-up radiology and other tests. She was not inclined to guess about the final diagnosis or treatment options. I appreciate that.
    Nov 30, 2023
    My test results were not there -even after 3 weeks time. That was the whole reason for this visit.
    Nov 23, 2023
    My initial consultation was informative. More tests are needed before any recommendations can be made.
    Nov 23, 2023
    Doctor seemed a little rushed
    Nov 20, 2023
    Dr. Makes you feel that you and only you are her patients
    Oct 31, 2023
    My doctors at Uc Davis consider Dr. Jacques one of the best in the country for neurosurgery!
    Oct 26, 2023
    Next steps were very unclear and the after-visit summary took a long time to show up in the EHR.
    Oct 19, 2023
    Despite rules regarding the pandemic changing Dr. Refused to allow me to bring my spouse in during my appointment. My spouse canceled work to come with me and it meant a great deal for me to have him by my side during the visit. Even when I asked it was told to me that there were no exceptions and that this was her personal preference. I think this doctor is very highly skilled and very intelligent. But I think it's very unkind and not patient centered to allow people to bring one designated person in with them to their appointment. We wore masks and we are up-to-date on our Covid vaccine. At no point prior to my appointment did anybody tell me about her personal policy. This was the most upsetting thing as I did not get a text an email or any phone calls or warnings that I couldn't bring somebody. It was very frustrating and unprofessional.
    Oct 17, 2023
    I appreciate the level of care
    Oct 14, 2023
    Used words like lesions' and tumor' like it was no big deal. Suggested follow up in a year. When I pushed they agreed to 6 months. Poor bedside' manner. Gave accurate unempathetic information. I know they see much sicker people but this was my health she was talking about.
    Oct 10, 2023
    UCSF has been the best at least in Dr. Jacques realm
    Oct 10, 2023
    The experience at the hospital was very very good.the medical staff was very concerned about my well being
    Oct 08, 2023
    Dr. Jacques' care has been excellent.
    Oct 06, 2023
    My provider Dr. Jacques has been great to work with. She listens to my questions and makes sure we understand the plan. I'm very thankful.
    Oct 03, 2023
    Professional nice person very informative courteous.
    Sep 28, 2023
    Dr. Jacques is very caring and knowledgeable.
    Sep 26, 2023
    I felt like I was in good hands with Dr. Jacques.
    Sep 21, 2023
    Great except for wait time
    Sep 19, 2023
    Took 3 months to get this appt just for the provider to deny access to patient's caretaker/translator. Provider was not aware of patient's overall condition. And this unable to provide the correct course of treatment.
    Sep 03, 2023
    Obviously I am very pleased with Doctor Jacques; she is very pleasant and approachable.
    Aug 29, 2023
    Dr. Line is excellent provider. She is comprehensive caring and likes to teach which are all good traits for patient care!
    Aug 17, 2023
    Good listener and ask and she asked many questions about condition.
    Aug 10, 2023
    Very professional
    Jul 27, 2023
    LIKE IS SAID A 10 PLUS VISIT
    Jul 26, 2023
    I understand LG MD is in high demand and is focused on delivering the best care possible. I appreciated the dab of humor both taking and giving.
    Jul 24, 2023
    Dr. Jacques and her team are extremely helpful in discussing things with me and very responsive in helping me with appointments and scheduling
    Jul 22, 2023
    1st doctorDr Jacques out of 4 specialists that knew what I was dealing with and explained next steps very well!
    Jul 11, 2023
    I can't say enough about the doctor and the staff. I've never been treated as well anywhere else. What a fabulous institution.
    Jun 24, 2023
    I love Dr. Jacques! She so knowledgeable about my condition and listens to my concerns. She encourages me to learn more about my condition and treatments.
    Jun 16, 2023
    I had no problems with any questions I had about my surgery
    Jun 15, 2023
    Dr. Jacques is specialty provide referred by another UCSF doctor which took a while to get an appt with Dr Jacques books up and is in high demand. It took more than a week just to get an appointment date. You can only leave messages (listen to recording when you call the office) Then you play phone tag to get an appointment which was two months out. On top of that..... Wait a few months after seeing her to get an MRI.
    Jun 03, 2023
    I feel very fortunate to have found Dr Jacques .
    May 27, 2023
    Dr Jacques is never in a rush. She will listen and answer all questions.
    May 14, 2023
    I love Dr Jacquez and the entire team at UCSF Neurosurgery
    May 11, 2023
    My experience with provider is limited
    May 02, 2023
    Dr. Jacques is a world-class surgeon! I'm very lucky to a found her!
    Apr 20, 2023
    I asked follow up questions they had already answered. But they were so patient with me
    Mar 23, 2023
    It took a long time to receive an appointment and frustration getting through to make the appointment BUT Dr. Jacques was excellent. I am glad I made the journey to see her.
    Mar 18, 2023
    Parkingg
    Mar 06, 2023
    Would have really liked my wife to be present for the discussion with the doctor regarding the surgery. She was unable to be in the room and meet the doctor due to covid restrictions.
    Feb 27, 2023
    Dr. Jacques was absolutely wonderful! She is very knowledgable and made me feel very comfortable before during and after the procedure.
    Jan 10, 2023
    Overall experience with Dr. Jacques has been very good.
    Jan 02, 2023
    It was difficult at times to hear the doctor as she was wearing a mask but she did clarify when I did not hear understand something. The visit did feel a bit rushed.
    Dec 22, 2022
    Doctor was very supportive and cared about my medical issue.
    Dec 17, 2022
    It was a 3 month visit after surgery - I was a bit surprised when the surgeon didn't bother to even look at my 2 incisions; frankly I didn't get much out of the visit
    Dec 06, 2022
    There was absolutely no reason this had to be an in person visit. Total waste of my time to go thru the scheduling hassle travel parking waiting to find out I have to have a mri in 6-12 months.
    Nov 28, 2022
    Not only very knowledgeable but very compassionate.
    Nov 26, 2022
    The clouds parted and the sun light hit my world Dr Jacques gave me the problem and the plan they had for me and timeline for future appointments. I left uplifted informed and equipped. Fabulous staff and experience.
    Nov 10, 2022
    Doctor had an emergency which delayed my appt. Would have been good if someone had told me there was a delay due to an emergency so I would know that I wasn't forgotten.
    Nov 03, 2022
    Doctor excellent with expertise related to knowledge and apparent skills. Feel she cared greatly yet same problem wherein I felt harried rushed. Focused specifically on the surgery without much interest in describing the exact surgery as well as my apparent rehab. I left with too many questions. When I asked more precisely doctor seemed a little offish about. Again a little too harried. In a hurry it seems again. Doctor does seem very experienced and confident. Also nice as far as doctors and concerned go but needed a bit more clarity and time for questions.
    Nov 03, 2022
    I was impressed at every point in the process and appt.
    Oct 26, 2022
    I wonder if Dr. Jacques knows how difficult the referral process is? I didn't want to waste m6 time during my appointment discussing this.
    Oct 20, 2022
    Dr Jacques was very kind and knowledgeable and made me feel at home.
    Oct 15, 2022
    Dr. Line she's amazing!
    Oct 08, 2022
    Dr. Jacques is one of the finest surgeons at UCSF - and I have seen many. I am blessed to be in her care for about 7 years. She has performed many procedures for me. She is indefatigable caring does everything she possibly can to help me and is highly regarded within UCSF - one of your superstars. She has kept me active by so precisely and successfully addressing multiple diagnoses of neurological and spinal degenerative conditions. I cannot thank her enough nor could I overstate the quality and effectiveness of the care she has given me for years
    Sep 29, 2022
    Very knowledgeable and attentive
    Sep 28, 2022
    Not trying hard enough to find my problem and to much time goes by from one appointment to the next.
    Sep 27, 2022
    Dr Jacques was so kind and showed genuine care and concern for my condition. I felt extremely comfortable with the team
    Sep 15, 2022
    Doctor struggled to answer.one of my questions despite my asking it many different ways. I got the impression she felt held to capitation rates and needed to move on. However in talking later to her scheduler I posed a couple of follow up questions and a few minutes later the Doctor appeared and answered them and seemed very generous with her time and more relaxed.
    Sep 15, 2022
    Excellent provider!
    Aug 06, 2022
    Very professional straight forward and to the point. Was very nice
    Aug 05, 2022
    Dr Jacques and assistant were wonderful
    Jul 31, 2022
    The entire team with Dr Jacques was par excellant!!
    Jul 27, 2022
    I should have asked more questions
    Jul 22, 2022
    Kind and attentive to me.
    Jun 09, 2022
    Provider didn't give me follow up care on my stitches removal area like when I could shower and when I couldn't recover area. She just said I don't need to do anything.
    Apr 29, 2022
    Provider had not reviewed my history. Did not know that I was referred to her. Had not reviewed my test results and findings.
    Mar 31, 2022
    Would love an introduction to scribe at the beginning of visit
    Mar 18, 2022
    AMAZING!!!!
    Feb 08, 2022
    Dr. Jacques is an awesome doctor. So glad I found her. She is patient thorough and spent an hour with me discussing my medical issues going over my MRI and explaining the treatment. I can't be more pleased with Dr. Jacques.
    Feb 08, 2022
    If UCSF staff schedulers nurses practitioners etc know that we are disabled and live far away and they also knew/know that more scans were needed to be done the appointment then could have been productive via having us do the rest of the late mentioned scans while we were there/in S.F.
    Feb 04, 2022
    Dr. Jacques is the most knowledgeable and compassionate doctor I have on my team

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