At UCSF Health and our affiliated practices, we believe in information transparency. We want you (and, when appropriate, your health care proxies) to see your health information as soon as it’s available. We believe this improves communication and builds better relationships.
Availability of Test Results and Clinical Notes in MyChart
Test results in MyChart
In MyChart, our patient information portal, you can see most of your test results. This includes laboratory results as soon as they’re available, and radiology, cardiology and microbiology results five days after they’re finalized.
Effective March 31, 2021, the following is also available through MyChart:
- Radiology, cardiology and microbiology results will be visible in MyChart as soon as they’re available.
- Pathology and genetic testing results will be visible in MyChart 14 days after they are finalized, allowing your care provider time to review the results beforehand, as required by California law.
Because we release most results to you immediately, you may see them before your health care provider does. Please give us three business days to review results and let you know our thoughts. We look at every result. We will contact you regarding any results that concern us.
Clinical notes in MyChart
As of March 31, 2021, most clinical notes are visible in MyChart without your making a request. This allows you to prepare for your next health care visit by reviewing your health care provider’s recommendations and noting any questions you want to ask.
You can also obtain your medical record notes by completing a health information release form.
Additional medical records
To obtain test results or medical record notes not available in MyChart, you can request them from our Medical Records department.
We are pleased to be taking these steps to increase information-sharing and comply with the 21st Century Cures Act, which aims to make it easier for patients to access their electronic health record and clinical notes.
With increased transparency, we hope to create better communication, share the decision-making process more fully with our patients, and increase patient satisfaction.