Sloane Berger-Chen

Dr Berger Chen was incredible kind patient and helpful throughout the entire procedure. I was incredibly nervous before and during it and she helped ease those concerns while walking through the entire process.

Much better meeting in person. Good medical care requires the full attention of the physician on the patient (not the computer) SEEING the patient and LiSTENING to the patient and eatablishes care for the patient.

Couldn't have a better provider!!

Excellent service! Great bedside manner. She really cares.

No bad experience all good

I can't believe that I took time off from work to see this doctor. Very poor service. I'd def get a second opinion

I already have recommended UCSF to my friends lol

The procedure was much more painful than expected.

I don't feel like I was provided a comprehensive understanding of the medical issue the options and the risk and benefits of those options. It felt as though if I didn't ask any questions or the right question then I wouldn't get the answer. After meeting with the care provider I don't actually know the severity of what I'm dealing with and I know that should I seek to follow up it will cost me more money.

Honestly our time was cut - which was likely not her fault. She didnt see my ultrasound test results which was what I wanted her to evaluate and review OR my CT scan. Then she recommended hysterectomy which I don't want to do. There has to be other options. Well I know there are its not my first rodeo.

She is my favorite doctor and the best. She is so caring and listens and is empathic and is so kind.

The kindest doctor my daughter has visited with. Spoke to my daughter was very friendly tried to put her at ease. Best service I've received from a doctor!!!

Felt judgement and pressure regarding my choice of birth control and lack of care regarding the concerns I wanted to discuss. Felt rushed to get done with appt

While not sharing a particular experience Dr. Berger-Chen far exceeds any expectations of a medical provider. She listens considers everything including patient concerns and gives her best suggestions. She is kind patient and well-informed. I hope she knows how priceless she is.

I'm very happy to have been referred to Dr. Berger Chen and appreciate her care. I hope to keep her as my GYN for the future.

The provider and nurse assistant gave contradictory advice on follow-up care. The nurse assistant was very helpful so we went with her advice.

She had me waiting over 40 minutes with no apology or explanation

I wish there were more providers that UCSF like Dr. Berger-Chen. Knowledge. Down to earth. Compassionate.

She threw around three treatment plans and didn't tell me which one I should do. She was pushing surgery and said otherwise it's up to me which plan and the way she said it was very passive aggressive. I was overwhelmed emotional and there was little time or empathy to help me find a solution.

Excellent doctor very attentive and respectful at all times. Very concerned about my health problems in general and willing to help me in all my health problems. The best .

I was surprised I never got a post-procedure set of instructions or after-visit summary

The Provider respected my concerns and helped me feel that I had a real part in some of the decisions about my care.

Very informative visit. Felt very comfortable asking questions. I look forward to following up with her in the future.

The information was solid very useful insights. Also very belittling delivery. More than once remarked she wasn't sure how I had a first child without learning some of the things I was asking about. If I can't ask vulnerable questions in the doctor's office and have it be a safe space where can I??

I felt very condescended to by the doctor. My friend who was with me for emotional support also felt that way and said if it had been her in the chair she would have been crying. First I brought my friend with me for support because I get anxiety when it comes to my IUD. The doctor dismissed my request to pull a chair close to me so that my friend could hold my hand. She looked at me scornfully when I asked. Another thing I will add is that before even examining me she came in the room with the introduction of "So you're clearly very anxious. I can tell by how many times you've come in." (For context I have come in one other time besides my IUD insertion and 6 week checkup). When she examined me she found that I did indeed have a cyst and that that was what probably had been causing me discomfort and that I should come in in 6 weeks to see if it goes away. I feel my anxiety soothed now that I know what it is and I wish that I had had a care provider who had not treated me patronistically/condescendingly in the process. She repeatedly told me I should go on SSRIs which is advice I did not ask for. I am managing my mental health quite well with other people on my care team and the field of mental health is my wheelhouse as I am in graduate school to become a psychotherapist. Overall I was shocked at the quality of care I received that day as my other experiences with other OBGYNS at your practice have been well beyond my expectations. I have submitted glowing reviews for the other providers I have seen and they brought a high level of trauma-informed care and personal warmth and regard. I would be happy to speak with you further about this issue.

I was impressed with how the doctor presented screening options for breast cancer and STIs. I could immediately tell that she was treating listening and valuing my choices.