Where should you go for medical care when you're ill or injured? How do you decide whether you need to go to an acute or urgent care clinic or the emergency room? See below for information on UCSF Medical Center's acute care clinics and emergency department and the types of issues they treat.
Acute Care or Emergency
Note: If you think you're experiencing a life-threatening or severe condition, call 911 or go directly to the nearest emergency department.
UCSF's Emergency Department treats patients with conditions that need immediate attention, ranging from simple but pressing injuries such as a cut that needs stitches to a life-threatening head injury. The emergency department is open 24 hours a day, every day.
Emergency care for pregnant women and children is available at UCSF's Children's Emergency Department.
Acute Care Clinic
The Acute Care Clinic at Parnassus sees patients with non-life threatening medical problems that need same-day evaluation. These include minor illnesses or injuries such as an ear infection or sprained ankle.
The clinic offers walk-in appointments for adults 18 and over. Walk-in patients are seen on a first-come, first-serve basis. You may be able to schedule an appointment by phone.
Golden Gate Urgent Care
UCSF has partnered with Golden Gate Urgent Care to provide access to convenient urgent care options throughout the Bay Area. Golden Gate Urgent Care has locations in San Francisco, Oakland and Mill Valley, and is open evenings and weekends. They accept online appointments and walk-ins.
When to Call 911
Call 911 or go directly to the nearest emergency department if you think you're experiencing a life-threatening condition. Symptoms may include, but are not limited to:
- Any sudden or severe pain, or unusual abdominal pain
- Changes in vision
- Chest or upper abdominal pain or pressure lasting two minutes or more
- Confusion or changes in mental status, unusual behavior, difficulty walking
- Coughing or vomiting blood
- Difficulty speaking
- Fainting, sudden dizziness, weakness
- Severe or persistent vomiting or diarrhea
- Suicidal or homicidal feelings
- Uncontrolled bleeding