Jenna Lester

Thank you for continuing to support Dr Lester and the skin of color clinic. She is an excellent clinician and extremely knowledgeable about the concerns of women of color African American women in particular.

I appreciate Dr. Lester's attentiveness and command of her field.

I would recommend this doctor but with the caveat that the in office experience is not great the entire experience was very chaotic and I was not adequately informed before the visit about the after care and before care

I recommend Dr. Lester to many friends.

It's great to have a doctor who actually listens to you.

Dr. Lester is simply the best

Doctor and Nurse professional knowledgeable and friendly.

As a provider Dr. Lester is truly fantastic. She provided spoke very clearly using terms that were easy to understand was professional yet human in her approach and left me feeling extremely satisfied after my appointment. If I could rate her above 5 on the above scales I would without even a moment of hesitation.

It is hard to schedule at UCSF but I stay because Dr Lester is exceptional. Knowledgeable generous with her time kind. The best UCSF has to offer. Privileged to have her as my doctor.

Dr Lester is great. Always listens to my concerns and explains the treatments.

Listened and addressed root cause

Dr Lester was Outstanding!! Discussed the procedure again with me before starting and talked with me while doing the procedure so I knew what was going on) what I may feel. The procedure was painless and I was comfortable. Also appreciated discussion of after care with Dr Lester and info nurse/assistant gave me. Appreciate personable characteristics Dr Lester has in getting to know me. I am thrilled she is my dermatologist with so much knowledge and experience with people of color like me in addition to other cultural groups.

Dr Lester was very friendly easy to talk with interested in all my concerns and very professional.

Dr. Lester was wonderful smart and caring.

Dr. Lester was amazing. She's by far the best most thoughtful and easy to relate to clinician I have seen in a long time.

Dr Lester is very thorough in her her examination and discussion of treatment. Outstanding!

Dr Lester was great

All around fantastic experience! Really appreciated Dr. Lester involving me in the decision making including around a return visit. She was an excellent communicator and it was so clear that she really cares for her patients.

Dr. Lester is very professional and knowledgeable. She shows a real concern for her patient. She listens to your concerns and advises accordingly. I feel as if she is advocating for my healthcare.

She always seems very rushed

Excellent physician. Competent and caring.

I very much appreciated the time she took with me. I didn't feel rushed like she needed to get to another patient.

Dr. Lester was great! I really liked her simply because she had a pleasant disposition and seemed very competent.

Dr.Jenna is world class! LOVE HER!!!

I love dr Lester!

Loved dr. Lester. Will make her my go-to

I remain very impressed with the medical support I receive from Dr. Lester. She is very clear and listens to my concerns.

Dr. Lester was excellent in all facets. Really appreciate the way she identified and rectified the basal cell carcinoma problem I had.

Dr Lester is outstanding friendly and helpful .she listened to you and she care about she is great doctor congratulations

Dr. Lester is a phenomenal doctor. She is so personable and friendly as well as knowledgeable and highly skilled at what she does. She should teach customer service trainings because every doctor could learn from her excellent example. She is the best!!!!!!

I felt very good about my appointment with Dr. Lester. She took a look at my current skin care routine advised me on next steps for an allergic reaction I recently had and did a thorough mole check. I was however expecting an "after visit summary" and have not yet received one in my MyChart.

Dr Jenna Lester is an outstanding physician who is very thorough in her approach and also personable. I highly recommend her to my friends and circle.

Dr Lester is a great dermatologist and doctor. She listens to me and discussed her plan of treatment if I need one. Very happy with her.

I think Doctor Lester is very professional and has a very warm personality.

Dr. Lester is always attentive provides excellent care and listens to my concerns regarding my ailment and treatment.

Dr. Lester is amazing! She is thoughtful kind understanding and compassionate. I honestly look forward to seeing her.

Excellent

Dr. Lester is so professional smart and a lovely person!

Waiting for over 30 minutes but talked to the doctor for less than 10 minutes made me feel a little bit upset and I didn't see the doctor logging in to the system to review my medical record or typing notes and I didn't see after visit notes on mychart. It's like a paid Q and A session but sometimes patient doesn't know what questions to ask may be she can be more proactive and give more suggestions for example I said my skin was itchy she can suggest how to relief the itchiness or at least check if I was prescribed any medications by other doctors etc.

Outstanding!

Dr. Lester is wonderful but I don't think it will be feasible in the future to drive so far pay so much speak with an exchange instead of the clinic and deal with the terrible traffic.

Dr. Lester is a caring person who has the patient's best interests at the top of her priority.

I thoroughly appreciate Dr.Lester's care and professionalism. I felt seen and heard in her care.

Dr. Lester is a great listener. Her recommendations are always thoughtful and clearly explained.

Dr. Jenna Lester is truly exceptional. An angel on earth- I feel very lucky to have her as my doctor

One of the best experiences I've had in years!

Dr. Jenna Lester was knowledgeable warm -- and we had a great conversation

I would give Dr Lester an Excellent Rating if it were available. I am fortunate to have her as a dermatologist

Dr. Lester is very professional. She inspires confidence with her thoroughness patience and responsiveness; and her manner is most pleasant. I always leave her office feeling well informed and cared for.

Dr Lester is amazing. I'm so glad I got her as my Dr.

Friendly knowledgeable respectful

The doctor calmed my nerves and assured me she was only looking at my skin...not pimples or cellulite!

Excellent! Thank you so much.

Dr. Lester is thoughtful thorough and absolutely wonderful.

Wish Dr Lester was my GP

Dr. Jenna Lester is EXCELLENT!!

It was nice seeing Dr. Lester .

100% Thumbs up!

Dr Jenna Lester is the best.

Took extra time

Despite having written in the visit notes that the assessment and plan were reviewed I wasn't given any information about the cyst nor about the benefits risks and alternatives to the surgical excision.The provider just referred me to derm surgery and told me to let her know if the inflammation didn't go away before the derm surgery appointment.

A bit brusque and had a level of what I consider unreasonable expectation about my knowledge regarding my medications. Asked me questions that should have been obvious from the file on this issue. Dates of biopsies and outcomes. Exact dosages of medications I'm taking. Not information I keep at my fingertips and fully documented in my file.

Dr. Lester was amazing!

Dr. Lester is one of the very best dermatologists I have ever known.

Dr. Lester is a gem I wish some of the other doctors in other departments could take a page from her book.

The doctor was great and also her assistant. They apologized for it taking so long but 2 hours and 15 minutes was a bit harsh. Especially coming from Santa Rosa.

Dr Lester is wonderful to work with as a provider. She exhibits genuine care and kindness and explains things clearly. I feel confident in her treatment decisions and guidance.

Dr. Lester is attentive and it's easy to communicate with her. I'm happy she is my dermatologist and would recommend her to anyone I know.

I recommend this dermatology over any

Dr. Lester is one of the best doctors I have seen. She is so patient and understanding and gives really detailed and informative answers to my questions. I wish all doctors are as talented as Dr. Lester.

Dr. Lester was so kind thoughtful and her explanations of the problems and treatment options were excellent. I feel lucky that I got in to see her. She worked with my request too to try a new treatment which I appreciated very much.

Dr.explained us the condition it details

My only issue os I still don't see an afte rvisit summary or notes in MyChart.

Dr Lester knew I had another doctors appointment across town and she went above and beyond to help me schedule so I could run to my Lyft.

Loved the Dr's attention to detail

Dr. Lester is very professional

Dr Lester and her team were terrific it's great to now have a dermatologist in the City at UCSF.

I think I'm a little confused because during our last appointment when I opted for the liquid nitrogen Dr. Lester had mentioned that in the long run the injection would be the better choice. This time when I asked about the injection she told me the liquid nitrogen would be better because it seemed to be helping. So I guess I'm not clear which one is the better choice.

Dr. Lester was phenomenal. She listened to my concerns and questions and showed interest. She was incredible!

Dr. Lester immediately made me feel comfortable. I thought she was great!

Dr. Lester was fantastic. I felt heard for the first time in a long time.

Dr. Lester is an excellent dermatologist and surgeon. She listens to my concerns answers my questions and is a skilled surgeon.

Dr. Jenna Lester is a fabulous dermatologist. I especially appreciate that she is a Black female of which there are very few Black dermatologist in the Bay Area. Those of us that find this to be an important factor in our treatment know every good Black dermatologist in San Francisco Oakland & Berkeley. In my opinion she is at the top of the list. I wish she could be cloned. Far as recommendations go I have recommended her to both of my sisters and every person of color that I know that's seeking a dermatologist that appreciates listens and understands issues that we believe may be unique to our ethnicity.

Dr Lester's care and empathy is beyond exemplary. Dr Lester may have saved my life at best or progressive loss of adjacent organs at least. Neither a more recent dermatologist or primary physician diagnosis was accurately made. I am so fortunate and grateful to have been treated by Dr Lester and her staff. God Bless you Dr Lester.

Highly approachable kind and knowledgeable.

Dr. Lester was exceptionally nice and professional. Really enjoyed meeting her. She efficiently diagnosed my issue.

Provider seemed rushed. Last time she took her time and explained well related to a specific issue. I scheduled this appointment to discuss multiple issues and she rushed mentioned a skin condition I may be having and possible treatment but not having it written down I forgot what she said. Didn't get after visit summary to refresh my memory.

Dr. Lester is excellent. She explained what a basil cell carcinoma is which she suspected I had. She performed the post biopsy removal of tissue. I was kept informed about what she was doing during my operation.

Provider shared lots of clinical jargon. Not very helpful. No solutions or integrative approach. No instructions given. Overall a lackluster experience especially considering the long wait (more than 1 month).

Excellent and exceptional care.

Dr. Lester is tops!

Dr. Lester was patient compassionate humane and very knowledgeable. She understood and acknowledged the stress of my condition took the time to explain it to me and answer questions and referred to recent peer-reviewed research on the topic showing she was very up-tp-date. I am so grateful for her expertise and care. So happy to have been matched with her.

Excellent in every way!

Dr. Lester is an excellent provider and UCSF if lucky to have her! UCSF needs to hire more dermatologists of color specifically Black dermatologists or providers who specialize in working with skin of color.

All very good

I love love love Dr. Lester and have not only received thoughtful care that actually addressed my issue after years of struggling with hyperpigmentation and hormonal acne but she always goes the extra mile and just brings the most positive lovely energy to her visits. This experience so rare for black women seeking healthcare and I can say honestly that my experience with your other providers has not matched this experience. You should really consider training your white/asian male doctors in particular about how to be more sensitive to these dynamics and actually require reviews to take that into account. The respect and thoughtfulness the extend black women is severely lacking across the board and given related national statistics about our health outcomes and treatment it is incumbent on you to address it through how you do performance reviews and structure incentives.

I can't say enough good things about Dr. Lester. She was understanding thorough efficient and kind.

Best Dr. JENNA LESTER.

I was not given clear after-procedure instructions and was told it would show up electronically. I did not receive an after-visit summary the same day. I had to message the doctor the next day to get instructions to care for my wound.

I feel lucky to have this doctor.

Not sure where to start - of all the years that l've been at UCSF - I basically left this appointment disappointed and not knowing or sure what happened regarding my issue - - not knowing why it happen and what to do next. I was hoping to view an after visit summary / notes in "My Chart" - but to my surprise nothing - the doctor do not take the time to add nothing. The attitude from my visit that I came away with - the doctor was basically why are you here.

I am returning to see Dr Lester and will book an appointment with my husband as well. She was great!

I was extremely pleased with the attention I received from Dr. Lester her professionalism demeanor attention to my concerns and overall presentation was totally above my expectations. I will highly recommend her to all my friends and contacts.

She is a terrific doctor

Excellent care provided

I had other questions but I was dismissed so quickly that I didn't get a chance to ask them. The provider left the room immediately after dismissing me.

It is very important that I be treated by a person of color as I have brown skin. Skin of color scars easily and needs specific care a doctor of color would better understand the challenges of caring for darker skin.

I know Dr. Lester is probably a great Doctor and is very busy. I guess I just felt like she was rushing a little.

One of my verbalized concern was not addressed. She was in a hurry and her exam was incomplete.

Excellent Doctor.

Dr. Lester explained the next steps to address my skin ailment.

Dr. Lester explained the need for a follow-up appointment due to the medication.

Dr. Lester is awesome

She found something that needed a biopsy. I know a bit about skin cancer and she was good at explaining things. Her exam seemed thorough. She seems knowledgeable.

I didn't receive it nstructions on how to use prescriptions

Dr. Lester is extremely professional and knowledgeable AND warm and encouraging. I feel seen and heard by her expertise and instruction. I've recommended Dr. Lester to more than 10 of my dearest friends in the Bay Area and many of them have made appointments to have her as their dermatologist. As an African American woman I greatly appreciate Dr. Lester's expertise.

I love Dr. Lester!!!!

Dr. Lester was wonderful. I felt she was very thorough and I felt very comfortable with her.

Provider was very professional & explained step by step

Dr. Lester is a very good practitioner she answered all my questions and addressed all my concerns. Dr. Lester is very knowledgeable courteous and has a genuine concern for her patients well being. Dr. Lester is aware of the disparities in healthcare and definitely bridges the gap.

Outstanding care and compassion.

Dr. Lester is an Amazing doctor! I feel soo fortunate to have her apart of my medical team!

Dr Lester stands out as one of the best dermatologists in my experience - top notch clinical expertise and also kind. She was wearing an N95 mask & face shield as required but I could see her eyes smiling.

Dr Lester was caring and patient and very thorough. She is worth the wait time in the lobby

Excellent experience.

Excellent

Dr. Lester is absolutely the best.

Seemed like Dr Lester was in a rush to see other patients did not seem to show the amount of care as other providers I've had in the past. Definitely the worst experience I've had and would NOT recommend

This was my first meeting with Dr. Lester. I liked her very much. She Is a good listener and was responsive to my needs and questions.