Marketing Portal Announcements

Please review these important announcements before continuing to the Marketing Portal to make a request for updates to the UCSF Health, UCSF Health Community Hospitals, or UCSF Benioff Children's Hospitals websites.

For social media requests, please proceed with filing a social media ticket.

Provider pages: New data sources, updated eligibility criteria

Provider information that appears on our .org websites is now coming from more centralized data sources, so you’ll see some changes on your page. Also, UCSF Health leadership has updated the criteria for which providers are eligible to have a page on the site.

Special requirements for PDFs, videos and images

Federal law demands that digital assets published on our websites must meet specific requirements to make them accessible to people with disabilities. If you're asking to have a PDF, video or image added to the website, we can advise you on the steps for compliance.

Proceed with making a website request

Once you've read the above announcements, please go to the Marketing Portal to submit any qualifying website requests. Thank you!

Marketing Portal

How have provider pages changed on the .org websites as of June 2025?

We've implemented some valuable improvements to provider webpages and the Find a Doctor search tool on the ucsfhealth.org and ucsfbenioffchildrens.org websites. These include:

Information about education, training, board certifications, and degrees now comes from our Credentialing office's ECHO database.
Languages spoken now comes from a database managed by Interpreting and Translation Services and requires passing a proficiency exam. To add a language to your profile or validate your proficiency, contact [email protected].
Other information now comes from a Marketing-maintained database called Kyruus.
More detailed and helpful information about providers is now displayed on the site and the Find a Doctor search tool has been improved. This will make it easier for patients and referrers to choose UCSF Health providers for care.

The criteria for who is eligible to have a provider page on the .org websites has been updated by UCSF Health leadership. Two important criteria to note are that providers must be marked as active in ECHO and belong to the UCSF Health Medical Group. As a result of this change, some providers who formerly had a page on the website will no longer have one.

If you need to request a qualifying change to provider information on our .org websites, please proceed to the Marketing Portal.

How can I make sure my digital asset meets accessibility requirements?

If you’re submitting a digital asset (PDF, video or image) as part of your request, it must meet the accessibility requirements mandated by mandated by UCSF and the new web-focused ruling of the Americans with Disabilities Act. Per these requirements, all UCSF websites must adhere to WCAG 2.1 Level A and AA guidelines.

Please read through the linked documentation if you are submitting a PDF, video or image.

Our team will assess your request and advise you on the necessary steps for compliance before we feature your content on the UCSF Health websites.

If your assets do not comply with WCAG requirements, there will be a delay in processing your request.

For more information, visit the UCSF IT Digital Accessibility Program's website. Our team is happy to answer any questions about these requirements.

Once you've read the above, please proceed to the Marketing Portal.