Outpatient visits
Patients are allowed at least one visitor during clinic appointments. For additional visitors, check with the clinic to see whether they can accommodate this. During adult outpatient visits, visitors are welcome in designated waiting areas and may be allowed to enter the exam room if space permits.
Video visits
You may visit a patient remotely (via real-time video) instead of in person. Please ask our staff for help arranging a video visit.
Visiting rules during flu season
From November 1 to April 30, we take extra precautions to minimize the spread of respiratory viruses. During this period, we don't allow children under 5 to visit patients in the hospitals. We may ask visitors to complete a health screening questionnaire or take additional preventive measures.
Information for families of patients in our hospitals
Patients and their loved ones must designate a single individual to be the point of contact for all information and conversations with the health care team.
The designated point of contact will be responsible for sharing information with family members or loved ones who should have this information.
The designated point of contact will hear from a care team member at least once a day for regular updates or more frequently if the patient's condition or treatment changes significantly.
Some exceptions may apply, as determined by the health care team.
COVID-19 self-screener
Visitors no longer need to complete the digital self-screener before entering UCSF facilities, but the on-demand COVID-19 self-screener is still available for guidance on how to handle COVID-19 symptoms, exposures and infections.
Your privacy: Responses to the self-screening are only used to determine whether you have symptoms of or potential exposure to COVID-19. Learn more: Privacy Policy for the Symptom Screening Program.
Smoke-free policy
UCSF is a smoke-free environment. Smoking in and around the hospitals and affiliated sites is prohibited. Hospital patients who smoke will receive nicotine replacement therapy and counselling by our smoking cessation team. Nicotine replacement products are available in our hospital gift shops.