Specialty Pharmacy
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Unlike a standard pharmacy team, our clinical pharmacists, technicians and care coordinators are trained in specific diseases to help guide patients through treatment. We work closely with you to make sure you understand how your medication works and whether it requires special handling or storage.
The team educates patients about techniques for administering medication (including injection training), managing side effects and drug interactions. We also remind you about refills and offer ongoing support during your treatment.
Our goal is to work with you, your caregivers and your providers to help you achieve the best possible outcome from your therapy.
Refills
Requesting refills seven days early is the best way to avoid running out of your medication. MyChart is the easiest way to request a refill and schedule for pick-up or delivery. You can also call the pharmacy.
The extra week gives the pharmacy time to deal with common issues, such as:
- Getting a refill approval from your doctor, if needed
- Resolving issues with your insurance, such as getting prior authorization
- Ordering your medication if it's not in stock
Services
- Personalized care
- Regular follow-up
- Benefits coordination
- Help enrolling in financial assistance programs
- Collaboration with your health care providers
- Free home delivery and pickup
- 24/7 clinical support
- Interpretation and translation services
Insurance
The pharmacy accepts most insurance plans, including Medicare, Medi-Cal and commercial plans.
Unlike a standard pharmacy team, our clinical pharmacists, technicians and care coordinators are trained in specific diseases to help guide patients through treatment. We work closely with you to make sure you understand how your medication works and whether it requires special handling or storage.
The team educates patients about techniques for administering medication (including injection training), managing side effects and drug interactions. We also remind you about refills and offer ongoing support during your treatment.
Our goal is to work with you, your caregivers and your providers to help you achieve the best possible outcome from your therapy.
Refills
Requesting refills seven days early is the best way to avoid running out of your medication. MyChart is the easiest way to request a refill and schedule for pick-up or delivery. You can also call the pharmacy.
The extra week gives the pharmacy time to deal with common issues, such as:
- Getting a refill approval from your doctor, if needed
- Resolving issues with your insurance, such as getting prior authorization
- Ordering your medication if it's not in stock
Services
- Personalized care
- Regular follow-up
- Benefits coordination
- Help enrolling in financial assistance programs
- Collaboration with your health care providers
- Free home delivery and pickup
- 24/7 clinical support
- Interpretation and translation services
Insurance
The pharmacy accepts most insurance plans, including Medicare, Medi-Cal and commercial plans.
Get care
Recognized care
Related services
Support services
Case Management and Social Work
Connect with a team that can help you find resources, solve problems and advocate for you during treatment at UCSF.
Mindfulness-Based Stress Reduction Class
This eight-week class teaches mindfulness practices that can reduce stress and improve your overall health, such as meditation and body awareness.
Patient Relations
We welcome feedback about your experience at UCSF Health. Find out how to contact us with comments, questions or concerns.
Spiritual Care at UCSF
Chaplains representing many faiths are available around the clock to provide support, comfort and counsel to patients, families and caregivers.