UCSF Appointments During the Coronavirus Pandemic

If you think you might be experiencing a life-threatening emergency or are having symptoms such as serious shortness of breath, chest pain or sudden paralysis of the arms or legs, you should immediately call 911 or go directly to the emergency room.

https://www.ucsfhealth.org/clinics/acute-care-clinic-at-parnassus

https://www.ucsfhealth.org/clinics/emergency-department

If you are a UCSF Health patient and have symptoms of COVID-19, we are committed to helping you get tested within 48 hours.

You can use the UCSF MyChart "Coronavirus & Flu Symptom Checker" as a first step, and are welcome to call the COVID-19 Patient Hotline at (415) 514-7328 or contact your provider to schedule a test.

If you develop a new or worsening cough, shortness of breath, fever, unexplained muscle aches or extreme fatigue, contact your primary care provider or specialist. If you are a patient of the UCSF Cancer Center, please contact that clinic for specific instructions.

Log onto your MyChart account to check out UCSF's Coronavirus & Flu Symptom Checker to help you seek appropriate medical care.

Parnassus RSC
400 Parnassus Avenue, B1 Plaza Level, Suite A094, San Francisco 94143
Hours of operation: Monday-Saturday 8am-6pm

Mt. Zion RSC
1600 Divisadero Avenue, 2nd Floor of the Cancer Center, San Francisco 94115
Hours of operation: Sunday-Friday 8am-6pm

Mission Bay RSC
1825 4th Street, 4th Floor, Gateway Medical Building, San Francisco 94158
Hours of operations: Monday-Friday 8am-6pm

Virtual Acute Care Clinic
Hours of operation:  Monday-Friday: 8am-5pm; Saturday-Sunday 10am-6pm

Mobile Testing Site
Laurel Heights, 3333 California Street, San Francisco 94119
Hours of operation: Monday-Saturday 9am-5pm

Our UCSF Health teams are working around the clock to help stop the spread of COVID-19. For our patient's safety, and to ensure that resources, hospital beds, and equipment are available to patients critically ill with COVID-19, UCSF Health is postponing non-urgent surgeries and procedures.

The need for these delays is important because:

1. Non-urgent appointments, procedures and surgeries require personal protective equipment such as masks, gloves and gowns. This equipment is in short supply right now and is desperately needed by health care providers in the hardest-hit areas caring for COVID-19 patients.
2. Patients and their loved ones or caretakers might have an undiagnosed case of COVID19.This disease may be transmitted to the health care staff and others in the hospital.
3. All health care workers are needed to take care of patients infected by the virus and the critically ill already hospitalized. The health care workforce is already strained and will continue to be so in the weeks to come.
4. Operating rooms have ventilators (breathing machines) that may be needed to support patients with COVID-19 rather than being utilized for urgent procedures.

Under the recent San Francisco health order, all medical services, including routine and preventive care, are considered essential. This includes, but is not limited to: outpatient radiology services, mental health services, immunizations, well-woman exams, allergy shots, eye exams, physical therapy, cancer screenings and surgeries. With the exception of dental services, preventive and non-urgent care such as chronic disease management and cancer-related evaluations and treatments should generally not be delayed. UCSF providers are offering care through both telehealth visits, in which you can interact with your provider via video, and in-person as needed.

UCSF Health has successfully created a safe environment for our patients who need to come onsite for medical care. We are confident that it is very safe to come into our premises and to receive care for us. Learn about ways we are keeping you safe during COVID-19.

Find a clinic – Browse our A to Z list of Clinics

Video visits – Learn more about telehealth and online healthcare provider visits