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  • Messaging in MyChart

    When you exchange messages with your health care provider through MyChart, your insurance may be billed if the response requires medical expertise and more than a few minutes of your provider's time.

  • Test results & clinical notes

    You can see most of your test results and clinical notes in MyChart as soon as they become available. We’ll contact you about any concerning results. Notifications of new test results are automatically sent between 8 and 9 a.m. PT each weekday (excluding holidays). If you’d prefer to receive notifications as soon as test results are available, you can update your preferences in MyChart.

MyChart customer service

(415) 514-6000