Chienying Liu

Blown away by Dr. Liu empathy, thoroughness, determination to figure out my case and time spent with me. She went truly over the top and I trust her expertise.

Excellent care and concern. The BEST

Great service..professional

The caretaker mostly discussed my lab results and not much else. I wasn't too sure about what the caretaker meant or if my lab results were bad.

She's awesome

Dr. Liu is simply the best!

Dr. Liu is an excellent physician - knowledgeable and compassionate.

Her competence and breadth of knowledge is equaled only by her skill kindness and compassion

I did not feel that my concern about taking medication was listened to. Also when I was told that my surgery would result in having less energy I was upset because I have had a course of treatment over the past year that took me from being extremely active to now having to make a huge effort to get things done think clearly drive safely. Doctor's comment was that being tired was okay for old people.

Dr Liu was excellent thoughtful and attentive

Very good communicator and was very responsive to my questions

Dr. Liu is simply the best! Treats me with the utmost respect communicates clearly. She reviews my labs within a few hours and replies with instructions. Also my after visit summary is available within an hr after my appt. She is AMAZING!

Dr Liu asked me to do another thyroid blood work since she missed ordering it. It's a special one that gets sent to USC. I told Dr Liu that the technicians are puzzled and never know what test to do. I went down to the lab and sure enough the tech did not understand the order. I had to go back up to office and wait to get it clarified. Received the lab result and I think it was still not what Dr Liu had ordered. I don't think it got sent to USC. The order needs to be more clear and straightforward to the technician. The order says "Tg to be done by R/A method at USC." Tg is abbreviated and the techs don't get it. The order needs to spell out "Thyroglobulin." It has happened 3 times already and when I explained to Dr Liu she did not believe me that I have trouble getting it each time. It makes me waste my time each time. The order needs to be written more clearly for the techs to understand what test to give me.

Dr. Liu was thoughtful thorough and patient. I appreciate that she took the time to review my extensive history prior to my visit and asked clarifying questions to gain a better understanding of my complex medical conditions. Her demeanor was kind and compassionate and she was able to accurately assess what my challenges were and soothe my fears about what I didn't need to concentrate on.

I feel rushed through my questions which I provide in written form to the doctor in advance of the appointment. I hope this is not because she has too many patients and feels pressured herself.

Dr. Liu is seriously the BEST dr I have encountered. Unfortunately cloning isn't an option bc I wish the rest of my drs would be as caring and wonderful!

MD instilled great confidence and expertise. I have the utmost respect for her.

I really appreciated this doctor and how she went over my lab results.

Dr. Liu is simply the best! She is my favorite provider.

Dr. Liu is kind and an excellent professional.

Dr Liu is amazing; knowledgeable helpful listens and communicates very well. I trust her completely and recommend her highly!

Dr. Liu is exceptional in every regard.

Already recommend a family member

Dr Chienying Liu is an very experienced a very good doctor thanks!

Dr. Liu is very thorough and pays attention to every detail. She is very kind and explains changes to my medication and supplements very well. Dr. Liu works with you for the best possible outcomes.

Excellent provider

I wish that I would have found Dr. LIU six/seven years ago my daughter who have received better care.

Dr. Liu is wonderful. She listens beautifully and truly cares about me. I'm grateful to have her excellent care!

I am so grateful for the care and kindness and expertise of Dr. Liu.

Dr Liu is a brilliant and compassionate Dr. Her expertise is second-to-none.

Dr Liu and her staff are terrific.

In the beginning I could feel the pressure to be on time that was imposed upon all the providers and that did not feel conducive to good care to me as a patient. I had had questions and wanted to prioritize understanding before making a decision and it seemed that the overall SYSTEM at UCSF didn't allow for much breathing room for the providers or patients with pressure to "perform" by way of efficient visits that fit into the time slots allocated. I want to give credit to this provider for stretching through to ultimately meet me where I was and truly listen and have the conversation/provide the perspective that I was looking for which in the end was very helpful. My hope is that the OVERALL practice at UCSF can also allow for more breathing room spaciousness and presence so that the optimal health care can truly be provided and it isn't just measured on "on-time" metrics as a maybe subtle but ever-present pressure.

An excellent MD!

Dr. Liu makes my life better and she is very logical thorough detail oriented very kind doctor. I am very grateful for her.

I have great confidence in my care team at UCSF.

Very happy with this doctor. The best.

After waiting months for an appointment and then being seen most of my knowledge about my condition still comes from the internet. The staff spent more time getting my history than explaining the facts about the kind of cancer I have. I have been asked repeatedly what questions I have without much time spent simply explaining my condition. They spent five minutes fiddling with the computer to request blood tests but never actually told me they were ordering blood tests or why or what they were looking to test. I was asked to provide my preference of surgical options without literally any significant discussion of the risks or alternatives - I had to ask the doctor to list the pros/cons of the alternatives she was asking me to select between. While everyone was polite it feels like I have been marched through a high-volume process and the amount of time spent educating me about my own health has been reduced to the absolute minimum. If I had the flu I'd get it. But I have cancer.

Good

Dr Liu was very professional and answered my questions.

She is a good communicator.

In the beginning she didn't agree with the Hyperparathyroidism issue . She didn't get the HTP blood test which was important. Only after the blood test she admitted that I have a Hyperparathyroidism issue. Her care was sub-standard. She just wanted me to take drugs and I told her in the beginning I don't like taking drugs!

Very lucky to be at UCSF

Dr. Liu combines the best personal and professional traits I like in a physician.She Is one of the best physicians I have had during my long life.

Excellent provider

She was incredible!

Dr Liu is wonderful.

Dr Liu is the absolute BEST!!

Nothing bad

Always treated with respect

Dr Liu was very professional but because she was late to the visit by fifty minutes the visit was rushed. Dr Liu was able to explain things and responded timely to my follow-up questions by MyChart timely

Doctor talked more about generalizations and what they see in others than about me. She was unclear about some things and seemed a little annoyed by my questions discussion about medications and lifelong effects were not had. She frightened me even though my prognosis is good.

Dr Liu is always professional while being very caring and thorough. She makes sure I understand all she presents

Dr Liu is the best doctor that I ever see in my life.

We were very impressed with the help received from Dr. Liu. She went out of her way and contacted me at 7:30 pm the day I emailed her concerns of my issue. During the appointment she took time to answer my questions and provide me excellent care. This type of service has not been provided at other hospitals.

Dr. Liu is my favorite doctor. She always takes time to listen and she is very good at explaining things or clarifying if I have questions or concerns.

Dr. Liu and her team are incredible!!! I am very grateful to be under her care!

Dr. Liu is always very good and listens to my thoughts and questions. Very happy with her skills and attention

Not bad

It's cool!!!!

Dr. Liu is very smart and thorough. Thank you!

I don't get a feeling that my doctor actually cares about my health and feelings.

Dr. Liu is very thorough knowledgeable all things thyroid cancer polite and caring!

Note Dr. Liu is not a 'warm and fuzzy' person. She is clear and to the point. Listens and responds. Shows empathy by asking about a visit with another doctor or following up on another condition she was made aware of. There was one item we discussed / she explained and I didn't fully catch what she said. It was about my TSH levels and for some reason I hesitated (didn't end up) asking her to repeat her comment.

Dr Liu is aways great

The doctor is like a family member care me with love and kindness. Very knowledgeable and professional. The best.

Have always had clear and complete information and reply's to my concerns.

Love Dr. Liu

Dr Liu seemed very happy to see me and how well I am doing

I don't believe this office has the bandwidth to accept any additional patients and for this reason alone I would not recommend anyone to this Clinic.

One of the best I've seen. Listened carefully to all my concerns answered all questions completely and explained test results clearly and thoroughly. Unnecessary but apologized profusely about long wait time. This doctor is a star in every way.

I AM SO PLESED WITH THE CARE AND CONCERN FOR MY HEALTH THAT MY DOCTOR ALWAYS PROVIDES. I CONSIDER MYSELF BLESSED TO HAVE HER TAKING SUCH GOOD CARE OF ME. SHE ALWAYS TAKES TIME TO DISCUSS MY CARE AND MEDICATIONS WITH MY SONS AND THAT IS VERY SPECIAL TO ME.

She showed genuine care and concerns for me

I have seen Dr. Liu for over ten years. She never fails to make me feel comfortable. Although she is very busy she is always polite friendly and very efficient. She is one of the very best physicians I have had in my long life. And of course I still have.

Provider did not seem to consider effects of mood change and depression cycle in decision for dosage.

She is fabulous!

Dr. Liu is an exceptional physician who combines expertise and thoroughness with kindness and empathy. I feel fortunate to have been able to see her. Thank you!

I FEEL VERY BLESSED TO HAVE DR. LIU !! HER CARE CONCERN AND DEDICATION ARE REMARKABLE !!!

Dr. Liu was Fantastic--personable knowledgeable and compassionate.

Dr. Liu is one of the best physicians I've ever seen. She always explains things at an appropriate level and never feels rushed. She is thoughtful and compassionate. Her concern for my health and thorough approach to my care gives me the greatest peace of mind. She is a gift.