Jenna Lester

Doctor Lester is the best !!!! Smart - an amazing person and incredibly good at what she does !

Dr.Lester is kind, patient, and takes time to listen to concerns.

Appreciate her friendliness and sense of humor.

Dr Lester is the best. So caring , attentive a good listener and just a great person.

Dr Lester was very professional and gave me additional, (non- medicinal) advice for treating my condition! I appreciate caregivers who provide alternate solutions for treatment.

Exceeded my expectations for sure!

Dr. Lester was amazing - she was very thorough and listened to my concerns...and provided good insights and next steps. I've already recommended her to three people.

Dr. Lester is far beyond very good. She is EXCELLENT. This is one of the most impressive encounters I have had with the physician at any time. Dr Lester not only addressed the issue I came in for but she took the time to observe a problem I have and diagnosed it. I will be going back for follow-up care on the problem that she diagnosed unexpectedly on this day. I had asked many times over the years what certain symptoms were and I was told inadequate or incorrect information. Dr Lester not only observed it but after obtaining my permission she told me I had another condition that was actively present. I am beyond grateful for Dr. Lester. This physician is remarkably outstanding in knowledge, communication skills, temperament, and patient relations. I remain in disbelief that she not only Provided me with the same day appointment for the acute matter and resolved it but she also took the time to make an observation and give me a Diagnosis that required medication and a follow-up. I've been seeking this correct Diagnosis for years. What a remarkable physician. Hopefully with Dr Lester's care my skin condition will let the very least be stabilized. Again, this physician is exemplary in all categories you asked me about and much more.

Dr. Lester is the VERY BEST doctor at UCSF Health. I have never had a more attentive and caring doctor in my entire life. I always enjoy our conversations and leave feeling heard, seen and understood. She is a joy to see every six month!!! UCSF is so fortunate to have her practicing there.

I feel so lucky to have such a great doctor!

Dr Lester is wonderful. Even when she was running behind I felt she gave me all the time I needed.

Once saw dr the visit & consult was very good just took too long to wait

Dr. Lester was fantastic. She talked through everything she was doing in a clear and helpful manner. And she even explained some things about former skin issues I'd had in a way I hadn't heard before which I really appreciated. She's clearly incredibly knowledgeable and effective at conveying her expertise in a way that is understandable and impactful for a non doctor patient. I really enjoyed my conversation with her and felt like I was very well take care of. Would certainly recommend her to others.

Dr. Lester was generally great but we had a lot to cover and she was running behind, which may have resulted in her providing less information that I needed on how to apply the medications she prescribed

Dr. Lester was fantastic

I am very happy with the care I am receiving from my care provider. She is very through and the treatment she prescribed are working very well.

Care provider forgot to address if I have rosacea. She did body review to check for skin cancer. Still haven't received After Visit Summary, which will include SPF she recommends.

I am extremely pleased with Dr. Lester's professionalism and her willingness to listen to my concerns and offer avenues of treatment.

Dr. Lester is very special. I shared with her that her reputation in the community is amazing! After meeting her for the first time, I see why it's like talking about a celebrity when you mention her name! She is kind and knowledgeable, and made me feel safe and confident in her ability to be my provider.

There are not enough flattering adjectives to describe Dr. Lester. She was impeccable.

Dr Lester is excellent. Very knowledgeable and makes me part of the process

Dr Jena Lester is one of the best dermatologists I have seen at UCSF. She is very compassionate, smart, caring, and shows a true interest in patient experience and holistic health.

I look forward to seeing Dr Lester for my annual skin check; the quality of care is great, but I also enjoy her kindness, humor, and wit.

Dr Lester was friendly, understanding and she provided a healing experience. All doctors should be this kind, speak to patients with care, as equals, and make sure all their questions are answered. This visit was ideal, wonderful, reassuring. I felt heard, held and seen. Thank you so much.

She was very professional, personal and showed she cared about my condition. I enjoyed talking to her and the visit was pleasant. I would recommend her to others.

I was inspired to take this survey so as to have an opportunity to express my gratitude for Dr. Lester. She is phenomenal in all aspects of providing care - UCSF is so lucky to have her practicing within their institution. It is the physicians like her that make UCSF a top place to receive care. Thank you for all you do, Dr. Lester!!

Amazing doctor. Which I met her much earlier and there were more like her.

Dr. Lester is wonderful, patient, did not make my visit feel rushed even though she was behind schedule.

Dr. Lester is a gift. The most caring and informed dermatology specialist! As a woman of color I also deeply appreciate her care for my specific skin concerns.

All top notch throughout. I love Dr Lester. I am so glad I found her.

She's the bests. I'm so lucky she's my dermatologist.

Dr. Lester is great.

Dr. Lester is outstanding

I had a phenomenal experience with Dr. Lester and her team. They were knowledgable, kind, professional, and funny! I have already referred Dr. Lester to other prospective patients.

Always making positive suggestions about staying healthy and things I can do to support my health.

Love Dr. Lester!

I have total confidence in Dr. Lester. I actually look forward to visits with her.

Dr. Lester is excellent. She has a very good bedside manner. Professional and approachable. Explained things well and took good care of me.

Dr. Lester was great. Very personable, thorough, and helpful. Thank her!

Dr Jenna is excellent. UCSF won the lottery with her. I would give her a raise and support her endeavors. She is gold!!!

I appreciate Dr. Lester and her expertise to treat my skin issues.

Dr. Lester is an amazing Dr. She is extremely knowledgeable, professional and friendly.

Dr. Lester is a very knowledgeable, caring and thoughtful doctor. She listens to her patients and you never feel rushed or like a number in her office. I wish all UCSF providers could learn from her "bedside manner" which is so important to healing (I am a clinical psychologist).

Dr. Lester is an amazing, and empathetic physician. I recommend Dr. Lester to my group of friends and relatives.

She is an excellent provider, friendly, accurate in her diagnoses, very professional.

Excellent can't say less

Dr. Lester is amazing!!!

Dr. Lester is an excellent dermatologist. Very thoughtful and excellent surgeon.

Dr. Lester very knowledgeable about my medical history. She is a very pleasant, bright, accommodating, professional.!

Dr. Lester provided a detailed explanation of the procedure and was very gentle in performing the procedure. She provided excellent service and I haven't experienced any pain.

Everything was great

Dr. Lester is caring, very smart, communicates wonderfully.

Thank you for continuing to support Dr Lester and the skin of color clinic. She is an excellent clinician and extremely knowledgeable about the concerns of women of color, African American women, in particular.

I appreciate Dr. Lester's attentiveness and command of her field.

I would recommend this doctor but with the caveat that the in office experience is not great, the entire experience was very chaotic and I was not adequately informed before the visit about the after care and before care

I recommend Dr. Lester to many friends.

It's great to have a doctor who actually listens to you.

Dr. Lester is simply the best

Doctor and Nurse professional, knowledgeable, and friendly.

As a provider, Dr. Lester is truly fantastic. She provided spoke very clearly using terms that were easy to understand, was professional yet human in her approach, and left me feeling extremely satisfied after my appointment. If I could rate her above 5 on the above scales I would without even a moment of hesitation.

It is hard to schedule at UCSF but I stay because Dr Lester is exceptional. Knowledgeable, generous with her time, kind. The best UCSF has to offer. Privileged to have her as my doctor.

Dr Lester is great. Always listens to my concerns and explains the treatments.

Listened and addressed root cause

Dr Lester was Outstanding!! Discussed the procedure again with me before starting and talked with me while doing the procedure so I knew what was going on) what I may feel. The procedure was painless and I was comfortable. Also appreciated discussion of after care with Dr Lester and info nurse/assistant gave me. Appreciate personable characteristics Dr Lester has in getting to know me. I am thrilled she is my dermatologist with so much knowledge and experience with people of color like me in addition to other cultural groups.

Dr Lester was very friendly, easy to talk with, interested in all my concerns, and very professional.

Dr. Lester was wonderful, smart and caring.

Dr. Lester was amazing. She's by far the best, most thoughtful and easy to relate to clinician I have seen in a long time.

Dr Lester is very thorough in her her examination and discussion of treatment. Outstanding!

Dr Lester was great

Dr. Lester is very professional and knowledgeable. She shows a real concern for her patient. She listens to your concerns and advises accordingly. I feel as if she is advocating for my healthcare.

All around fantastic experience! Really appreciated Dr. Lester involving me in the decision making, including around a return visit. She was an excellent communicator and it was so clear that she really cares for her patients.

Excellent physician. Competent and caring.

She always seems very rushed

I very much appreciated the time she took with me. I didn't feel rushed like she needed to get to another patient.

Dr. Lester was great! I really liked her simply because she had a pleasant disposition and seemed very competent.

Dr.Jenna is world class! LOVE HER!!!

I love dr Lester!

Loved dr. Lester. Will make her my go-to

I remain very impressed with the medical support I receive from Dr. Lester. She is very clear and listens to my concerns.

Dr Lester is outstanding friendly and helpful .she listened to you and she care about she is great doctor congratulations

Dr. Lester was excellent in all facets. Really appreciate the way she identified and rectified the basal cell carcinoma problem I had.

Dr. Lester is a phenomenal doctor. She is so personable and friendly as well as knowledgeable and highly skilled at what she does. She should teach customer service trainings because every doctor could learn from her excellent example. She is the best!!!!!!

I felt very good about my appointment with Dr. Lester. She took a look at my current skin care routine, advised me on next steps for an allergic reaction I recently had, and did a thorough mole check. I was however expecting an "after visit summary" and have not yet received one in my MyChart.

Dr Jenna Lester is an outstanding physician who is very thorough in her approach and also personable. I highly recommend her to my friends and circle.

Dr Lester is a great dermatologist and doctor. She listens to me, and discussed her plan of treatment if I need one. Very happy with her.

I think Doctor Lester is very professional and has a very warm personality.

Dr. Lester is always attentive, provides excellent care, and listens to my concerns regarding my ailment and treatment.

Dr. Lester is amazing! She is thoughtful, kind, understanding and compassionate. I honestly look forward to seeing her.

Excellent

Dr. Lester is so professional, smart and a lovely person!

Waiting for over 30 minutes but talked to the doctor for less than 10 minutes made me feel a little bit upset, and I didn't see the doctor logging in to the system to review my medical record, or typing notes, and I didn't see after visit notes on mychart. It's like a paid Q and A session, but sometimes patient doesn't know what questions to ask, may be she can be more proactive and give more suggestions, for example, I said my skin was itchy, she can suggest how to relief the itchiness or at least check if I was prescribed any medications by other doctors, etc.

Outstanding!

Dr. Lester is wonderful, but I don't think it will be feasible in the future to drive so far, pay so much, speak with an exchange instead of the clinic, and deal with the terrible traffic.

Dr. Lester is a caring person who has the patient's best interests at the top of her priority.

I thoroughly appreciate Dr.Lester's care and professionalism. I felt seen and heard in her care.

Dr. Lester, is a great listener. Her recommendations are always thoughtful and clearly explained.

Dr. Jenna Lester is truly exceptional. An angel on earth- I feel very lucky to have her as my doctor

One of the best experiences I've had in years!

Dr. Jenna Lester was knowledgeable, warm -- and we had a great conversation

I would give Dr Lester an Excellent Rating if it were available. I am fortunate to have her as a dermatologist

Dr. Lester is very professional. She inspires confidence with her thoroughness, patience and responsiveness; and her manner is most pleasant. I always leave her office feeling well informed and cared for.

Dr Lester is amazing. I'm so glad I got her as my Dr.

Friendly, knowledgeable, respectful

The doctor calmed my nerves and assured me she was only looking at my skin...not pimples or cellulite!

Excellent! Thank you so much.

Dr. Lester is thoughtful, thorough, and absolutely wonderful.

Wish Dr Lester was my GP

Dr. Jenna Lester is EXCELLENT!!

It was nice seeing Dr. Lester .

100% Thumbs up!

Dr Jenna Lester is the best.

Took extra time

Despite having written in the visit notes that the assessment and plan were reviewed, I wasn't given any information about the cyst, nor about the benefits, risks and alternatives to the surgical excision.The provider just referred me to derm surgery and told me to let her know if the inflammation didn't go away before the derm surgery appointment.

A bit brusque and had a level of what I consider unreasonable expectation about my knowledge regarding my medications. Asked me questions that should have been obvious from the file on this issue. Dates of biopsies and outcomes. Exact dosages of medications I'm taking. Not information I keep at my fingertips, and fully documented in my file.

Dr. Lester was amazing!

Dr. Lester is one of the very best dermatologists I have ever known.

Dr. Lester is a gem, I wish some of the other doctors in other departments could take a page from her book.

Dr Lester is wonderful to work with as a provider. She exhibits genuine care and kindness and explains things clearly. I feel confident in her treatment decisions and guidance.

The doctor was great and also her assistant. They apologized for it taking so long, but 2 hours and 15 minutes was a bit harsh. Especially coming from Santa Rosa.

Dr. Lester is attentive, and it's easy to communicate with her. I'm happy she is my dermatologist and would recommend her to anyone I know.

I recommend this dermatology over any

Dr. Lester is one of the best doctors I have seen. She is so patient and understanding and gives really detailed and informative answers to my questions. I wish all doctors are as talented as Dr. Lester.

Dr. Lester was so kind, thoughtful and her explanations of the problems and treatment options were excellent. I feel lucky that I got in to see her. She worked with my request too to try a new treatment which I appreciated very much.

Dr.explained us the condition it details

My only issue os I still don't see an afte rvisit summary or notes in MyChart.

Dr Lester knew I had another doctors appointment across town and she went above and beyond to help me schedule so I could run to my Lyft.

Loved the Dr's attention to detail

Dr. Lester is very professional

Dr Lester and her team were terrific, it's great to now have a dermatologist in the City at UCSF.

Dr. Lester was phenomenal. She listened to my concerns and questions, and showed interest. She was incredible!

I think I'm a little confused because during our last appointment, when I opted for the liquid nitrogen, Dr. Lester had mentioned that in the long run, the injection would be the better choice. This time, when I asked about the injection, she told me the liquid nitrogen would be better because it seemed to be helping. So I guess I'm not clear which one is the better choice.

Dr. Lester immediately made me feel comfortable. I thought she was great!

Dr. Lester was fantastic. I felt heard for the first time in a long time.

Dr. Lester is an excellent dermatologist and surgeon. She listens to my concerns, answers my questions and is a skilled surgeon.

Dr. Jenna Lester, is a fabulous dermatologist. I especially appreciate that she is a Black female of which there are very few Black dermatologist in the Bay Area. Those of us that find this to be an important factor in our treatment know every good Black dermatologist in San Francisco, Oakland & Berkeley. In my opinion she is at the top of the list. I wish she could be cloned. Far as recommendations go, I have recommended her to both of my sisters and every person of color that I know that's seeking a dermatologist that appreciates, listens and understands issues that we believe may be unique to our ethnicity.

Dr Lester's care and empathy is beyond exemplary. Dr Lester may have saved my life at best, or progressive loss of adjacent organs at least. Neither a more recent dermatologist or primary physician diagnosis was accurately made. I am so fortunate and grateful to have been treated by Dr Lester and her staff. God Bless you Dr Lester.

Highly approachable, kind, and knowledgeable.

Dr. Lester was exceptionally nice and professional. Really enjoyed meeting her. She efficiently diagnosed my issue.

Provider seemed rushed. Last time she took her time and explained well related to a specific issue. I scheduled this appointment to discuss multiple issues and she rushed, mentioned a skin condition I may be having and possible treatment, but not having it written down I forgot what she said. Didn't get after visit summary to refresh my memory.

Dr. Lester is excellent. She explained what a basil cell carcinoma is, which she suspected I had. She performed the post biopsy removal of tissue. I was kept informed about what she was doing during my operation.

Provider shared lots of clinical jargon. Not very helpful. No solutions or integrative approach. No instructions given. Overall a lackluster experience especially considering the long wait (more than 1 month).

Excellent and exceptional care.

Dr. Lester is tops!

Dr. Lester was patient, compassionate, humane, and very knowledgeable. She understood and acknowledged the stress of my condition, took the time to explain it to me and answer questions, and referred to recent peer-reviewed research on the topic, showing she was very up-tp-date. I am so grateful for her expertise and care. So happy to have been matched with her.

Excellent in every way!