Katsuto Shinohara

Outstanding care provider.

He was very helpful and had options vs surgery

He seemed very competent. I had some difficulty understanding him.

I am impressed with my Dr. He was professional and comforting. I APPRECIATE him so much.

Excellent

Good

Very difficult to understand.

Will have a follow-up visit once the lab results are back

Good

Procedure was done professionally and not much discussion after.

Great experience. Very professional.

Good

Caregiver didn't spend enough time explaining the situation and results. He was in a hurry to leave and I had to stop him to ask more questions. He didn't grasp my concerns and worries

We have already recommended UCSF to other friends.

Very good is not sufficient. Dr. Shinohara was excellent! I would most definitely recommend him.

Very skilled. Whole procedure took just 10 minutes

EXCELLENT CARE

Total time was 8 minutes. Seemed very matter of fact / no specific info relayed to me

Dr. Shinohara is consistently personable and professional.

Dr. Shinohara is an outstanding physician.

Excellent efficient and up to the point interaction.

I have recommended Dr. Shinohara to many of my friends. They all love him.

Provider did not have Prep information nor my med list from Mychart

Staff was very professional from the time I enter the building. My schedule appointment was right on time .

English is not my care provider's mother tongue and to be honest it is a real challenge to understand him.

Excellent

I specifically sought UCSF because of Dr Shinohara

Excellent

Top notch doctor. We even talked about my daughter and our time in Japan

I never talked to the doctor ahead of time and barely at all during the procedure. I didn't receive any information about the gold seed implant part of the procedure ahead of time.

Very impersonal

Dr Shinohara was excellent. Great confidence In him and team

Doctor was very good providing information.

The challenge is that I always think of things to ask Dr. Shinohara after our visit is over.

I like Dr. Shinohara he is friendly straightforward in his questions and answers and he listens to your questions and concerns.

Very thorough straightforward pleasant

Dr.Shinohara is very smart and well trained Doctor. I am thrilled to be his patient.

I have been a patient of Dr. Shinohara since 2016 or earlier.

Dr Shinohara is always thouro and professional and nurse as well

Outstanding staff and medical personnel. Dr Shinohara was very clear about why he recommended the Rezum.Procedure for my BPH.

Nurse Excellent

I have good respect for Dr Shinohara-san and I am grateful to be in his care.

Excellent service

Honored to be Dr Shinohara's patient.

Provider was not up to date on my other communications with UCSF providers about my case.

While Dr Shinohara is no doubt a very experienced and qualified professional I felt like I was treated as just another case to be put through the process with little empathy or interest in my concerns as a patient facing a potential prostate cancer diagnosis. This element of the process appears to be devolved to the nursing staff. Also noone contacted me regarding an appointment to receive results in 7-10 days and when I called I was informed that the doctor was not available until two months later. This is unacceptable and shows a distinct lack of concern for actual patient care. For efficiency and continuity the follow up should have been scheduled at the same time as the Biopsy was scheduled.

excellent discussion and follow through with accurate notes of my visit

Excellent as usual

Looking forward. In positive way to next visit

Dr. Shinohara was a very kind and considerate person listened to my questions and concerns and was very helpful.

UCSF medical team had my full confidence

The doc explained and clarified any questions

The care provider may be very knowledgeable and skilled but does not provide help in assuring expeditious follow up and care.

Great people at UCSF!

Very friendly and extremely professional medical team.

Excellent in all areas

There was an excellent detailed conversation between Dr. Shinohara and myself about my prostate cancer.

Good patient experience

Dr Shinohara is top of the foodchain

The procedure was quite painful as the anesthesia did not work well

Technically world class. Does not explain or communicate

Difficult to understand Dr. Shinohara through his mask.

Had no idea how bad the biopsy aftereffects would be--though the printout they gave me said could happen.... 4th prostate biopsy never had aftereffects before

UCSF is my model for excellence in healthcare

Registered Nurse very compassionate and helpful with my Dad. The Surgeon is very knowledgeable and accommodating with my inquiries soft spoken not aggressive with treatment wait till there's bleeding and blockage on urination

Dr Shinohara treated me 8 years ago. He is brilliant and l trust him completely.

Good

I have already recommended my care giver to my son. Unfortunately he is with Kaiser and seeing my care giver would be too expense without insurance

Dr. Shinohara is terrific

Dr Shinohara is a man of few words but he's the best.

Good

Very brief discussion but no timing for next steps.

I felt my questions regarding my mri history and results from the most current mri were not answered completely and since my biopsy was being based on these results I had concerns.I left the procedure feeling I was taking up my Drs. Time and had more question than answers

I think he's likely a very good urology oncologist but his ability to anticipate a (potentially) newly diagnosed cancer patients needs/concerns we're sorely lacking and his answers to my questions felt "elitist". I will stick with him for now because I think he's experienced and knowledgeable but he needs some work talking to first time cancer (potential) cancer patients.

Dr. Shinohara is an excellent urologist! Friendly informative caring thorough and more.

This is a bit unfair. I was only thee for a biopsy so Dr. Shinohara didn't have a lot he needed to communicate. On the other hand he hardly says anything and a little more communication would be helpful. But he is technically excellent.

Wonderful UCSF Staff and especially my Doctor

Excellent experience

I've only had 3 teleconferences. They were brief--which is just fine as I'm not interested in spending more time than needed.

Overall UCSF provides excellent service and care despite a few minor glitches.

Good

My doctor is very careful and very experienced Gives me confidence.

I recommend Dr. Shinohara to anyone with prostate issues. He's outstanding.

Dr.Shinohara's reassurances about my condition are very much appreciated!

Very clear - upfront prep texts and then after care written summary. Dr also tried to answer my questions

Unfortunately after years of working with Ucsf my wife being a staff for 30 years this is the poor performance for this organization

Very professional and reliable

Felt very at ease pre op during the procedure and post op.

Felt more like a number than a person. Doctor did not Introduce himself. No discharge instructions after procedure.

I was seen ahead of schedule since I arrived early. The treatment options are pending due to path report of the biopsy

Good

I love the way Dr. Shinohara assessed my condition and explaining the game plan for solving the problem. He was hands on and very honest with me. I felt very comfortable and am extremely confident that I am in good hands. I have spent over two years of agonizing pain and suffering with practically no quality of life whatsoever because I have difficulty peeing and sometimes cannot pee at all. In the last two years I have gone to three different urologists through the CPMC networks of urologist taken so many meds that the doctor forgot what meds he had prescribed me had three invasive procedures done with very slow painful healing process multiple cancellations of my follow up appointment by my doctor's office and my condition got worse and worser with other newly added problems to my health. I am a wreck. There were a lot of guessing and trials and errors. I lost all confidence in the CPMC network of urologist.Dr. Shinohara and his team are a complete opposite of my experience with the CPMC network of urologist. Thank you UCSF! And THANK YOU Dr. Shinohara with your team of professionals!!!

He was excellent.

Dr. Shinohara answered all my questions thoroughly and professional.

All of the info were very thorough and easy to understand during my visit and in messages posted in My Chart.

Good experience with system and provider.

Dr Shinohara monitors my conditions closely and recommends necessary tests regularly.

A lot of the advance and follow-up instructions and advisories came via text and to some extent via MyChart. I found that these tools were used effectively using my time efficiently and likely creating greater efficiency for the medical staff.

It would have been beneficial for physician to slow down and think through timing of future labwork.

Very professional and reliable

The care provider did not explain the findings that he found during the ultrasound and placement of the gold seeds in the prostate.

Professional and friendly-compassionate

My visit went very well and left me much more confident about my upcoming procedure

Dr. Shinohara is a highly skilled provider. He performed a complex biopsy with exceptional skill.

Dr Shinohara seemed very disinterested. I had several questions for him and he seemed reluctant and slightly annoyed by my questions. He said "why you asking me? You should be asking the radiologist". Most ofMy questions were not about radiology. When asking him about ADT he said "I don't know your history?" I have seen Dr Shinohara for about 3 years. He has done 3 biopsies and run my course of treatment in its entirety since I came to UCSF for elevated PSA. I also am a provider. It's not hard to open up the patients chart and review and have a meaningful conversation with a patient. Zero empathy. Little to no interest and altogether seemed my lines of inquiry to be bothersome.

I have already recommended that my son see Dr Shinohara as his clinic is unable to identify and resolve his unitary tract issues.

Dr Shinohara is the utmost professional.

Explained the Rezume procedure.

I've expressed previously multiple times my opinion about Dr Shinohara. I am very happy with his care.

I was very satisfied with my experience with this provider.

Somewhat hard to understand what provider was saying due to English.

Dr. Shinohara has a warm manner and evidences real concern for my wellbeing.

Most of the information that I was looking for came from the nurse ahead of the procedure

Very detailed post-procedure details.

I liked the fact that the clinic exam room came equipped with an ultrasound. This made it possible to perform an ultrasound examination right then and there rather than having to make an additional appointment for the ultrasound.

Highly knowledgeable; explains things clearly and logically. Very genial.

He's a phenomenal doctor whose procedure was expertly done But could use a little better bedside manner. He really doesn't like to talk and needed to leave the room quickly after procedure to get to his next appointment.

Phone discussion rescheduled by mutual consent but not yet rescheduled.

I appreciated all that Dr Shinohara & his staff provided.

Originally ordered a blood test for Creatine but at the end added PSA test as well but that order did not make it to the system as when I went to get a blood test the PSA test was not ordered.

I learned I had cancer at this meeting. I wasn't ready yet research wise to know what questions to ask.

I've been in excruciating pain for 5 days and was told just go to the local ER

Awaiting biopsy test results before proceeding.

He informed me of the plan. Did not ask me for my opinion. Did not ask if I had any questions.

Dr. Shinohara has deep knowledge of his specialty and takes the time to listen to my concerns and provides treatment options

The doctor is formal and polite but has little bedside manner or curiosity about the patient.

As a physician I consider myself fortunate to have Dr. Shinohara as one of my trusted medical specialists.

I think very highly of Dr. Shinohara's care of me as I explained in detail in your previous surveys.

Very good experience