Kirstina Olson

Dr. Olson is so personable and kind while showing her obvious competence. I live far away and she is so worth the effort.

She was not warm did not give many details was not encouraging.

Dr. Olson took the time to listen to how I was doing post op vs just doing a wound check. I've experienced the latter with another provider and it's a striking difference. She always speaks to where I'm at.

I have seen Dr. Olson several times over the years for different injuries and in my opinion she is an excellent physician in every way: knowledgeable probing listening evaluating communicative highly personable and professional.

Dr Olson is great!

It was a very cursory and quick exam. No discussion of pain or pain management. Just a referral to imaging and that's all.

Overall very content

Outstanding orthopedic providers and overall clinic!

Dr. Olson was very nice and attempted to answer my questions. However when I received my after visit summary a large part of what we discussed was not included in the notes. I've been given a prescription for a walking boot but there's no Indication In the notes as to how long I need to use It. I feel like I still have questions and concerns. I'm also having a hard time reaching the office again to ask my questions and request clarification.

Dr. Olson is the best!!

Answered all questions completely but did not offer info about risks and benefits of various treatment options

Dr. Olson is everything you want in a care provider! Great bedside manne extremely helpful in making decisions about my health plan!

Absolutely the best!

Never examined my ankle to check movements Gave me my shot and left. Never asked how I was doing.

Dr. Olson was fantastic. I felt like she acknowledged my pain and had clear steps to treat my pain

Dr. Olson is very pragmatic takes time to listen and answer with relevant information gives options for tratment with the pro's and cons of each. She is an excellent clkinician

Dr. Olson guided my recovery and responded to my questions with professionalism and confidence with comprehensive knowledge of the injury as basis. Deep appreciation to her and her team to provide timely care for me at each stage of the recovery.

Dr. Olson was pleasant and perfunctory

Her skills are outstanding but I often feel she doesn't "listen" to me and understand my needs and history.

My provider was extremely professional and eased my mind that I was in great hands!

When the provider arrived 50 minutes late she didn't acknowledge that she was late. The notes she took for the AVS reflect severalInaccuracies and are incomplete.

Dr. Olson was seemingly relaxed and unhurried. I felt like her explanations were thorough and all my questions were answered. I really want to stress that she did not seem in a hurry to finish my appointment but rather to be present and listen and engaged and that was a typical from many doctors visits I've had through the years and I thoroughly appreciated this

I really like Dr. Olson. She listens ask questions and includes me what might have to happen in the future. She shows appropriate compassion.

I broke my ankle and arrived anxious and concerned. I had questions that were answered with patience and honestly. Dr. Olson has excellent bedside manners. She's professional and empathetic

Dr. Olson was fantastic!!!

I come to Dr. Olson because she listens communicates clearly and is compassionate.

I feel very confident with Dr Olson.

Dr Olson was very thorough and professional. Took time to discuss any questions and anticipated questions

Dr. Olson was excellent. She did not tell me whether I should make a follow up appointment though so I'm not sure what to do.

Dr Olson very available for questions or concern

I have a life changing injury and conveyed my urgency upon making appointment. The doctor spent 10 minutes with me and said I need surgery soon but that she is going on vacation but she would look into scheduling me with an available surgeon. Based on my experience I don't expect a follow up from ucsf

Excellent surgeon

Dr Olson is incredible surgeon.takes timeexplains everything.

Dr. Olson was excellent!

Besides obvious expertise I appreciate that Dr.Olson addressed my concern in a manner respectful of my intellegence. I greatly appreciate this.

Dr. Olson is the best! She spent a lot of time with us and answered all my (many) questions thoroughly.

It seemed that the doctor was in a hurry to get out of the room she barely looked at my foot and she was talking fast. I don't think I was heard and because it seemed that she wasn't happy to be there I didn't get to ask all of the questions that I or my parents had. We drove almost 6 hours for this appointment and I don't think that the doctor was in the room for more than 5 minutes.

I have been somewhat astonished a how discordant my visits have been. I go and am seen and then I'm on my own until I call because nothing has happened.

I have already recommended Dr. Olson to another.

Dr.Olson is the consummate professional: Caring knowledgeable informative and skilled in all aspects of her profession.

Dr. Olson is the best. I drive a long way to be treated by her. She's a strong communicator and listener and I have every faith that I'm receiving the best from her.

Excellent care provided

Very knowledgeable and answer all questions and addressed all concerns.

Dr Olson very thorough in explanationetc

Short and dismissive.

Dr. Olson is an excellent doctor and surgeon!

Didn't clearly describe my condition and provided options for treatment but wasn't very specific with treatment options (things like inserts etc) and didn't give me specific timelines or prognosis.

Thank you Dr. Olson!!!

Not much post op education and guidance (when can walk drive etc)

Hands-down the best experience I have ever had with a physician and or their team. Thank you so much!

Very pleased with Dr. Olson's clinical expertise .

Always great go meet with the Dr.

Dr. Olson was great but the desk staff was dismissive and just short of rude.

I did not feel listen to I didn't feel understood. I felt like they really didn't hear me at all.. Explain I explained that I was still in pain in some areas.

Overall my experience has been always excellent

Some questions were answered clearly and helpfully; others were not and in fact some questions got answers in contradiction to what I had been told before

My Chart posted post appointment- a Redemonstration of a well-corticated fragment medial to the distal first proximal phalanx likely a prior intra-articular corner fracture which appears less distinct today consistent with interval healing. Dr should have compared old X-ray to new one that day so I'd know if bone was healing from Sept break and if broken bone fragment's displacement from this second fall was changed and. ok . Although I see on MYChart now that post appointment a radiologist posted : Redemonstration of a well-corticated fragment medial to the distal first proximal phalanx likely a prior intra-articular corner fracture which appears less distinct today consistent with interval healing. I'd like to know from Dr. Olson if first break was healing- bone rebuilding. And what are repercussions from second fall in more detail. Perhaps both old and new X-rays weren't compared at my last appointment.

Overall I had a fantastic experience. I felt very well taken care of and Dr. Olson was great at listening to my concerns (around travel etc) and helping me to understand what I should be doing to take care of myself.

When finally talking to Dr.she is very thorough.answers every question.

Dr. Olson is an amazing human - kind and the best foot and ankle surgeon in CA.

My only criticism is that the doctor didn't introduce herself when she came into the room. Besides that she was great.

Put the information in the instructions given by Dr. Olson's office were always very clear and very helpful

I thought I should have had a more in depth description of my situation

Please note that the resident saw me first. She did not provide the correct information regarding ankle exercises and PT. I clarified the procedures with the attending. I emailed the attending via UCSF email to inform her regarding the incorrect information that the resident provided regarding ankle exercises and PT.

Always thoughtful

Felt like doctor didn't really care. It was lunch time

Dr. Olson has an excellent bedside manner. She made sure to look at my goals and ensure that all of my questions were answered. I felt very comfortable with her advice and would recommend her to anyone with similar issues.

Very good after care summary on the patient portal

At first I was taking notes with my phone but the Doctor said she would have everything printed out for me. She made me feel relaxed and that with care I could overcome my pain.

Dr Kirstina Olson is the top rated foot/ankle surgeon in the state according to Mayo Clinic and John Hopkins

I would have expected that a Chief of Staff has the power to expedite diagnostics required to get me out of the PAIN and SURGICAL failure I have experienced for the past 2 1/2 years a bit quicker. Waiting for nearly 3 months for an MRI at a world renowned facility like UCSF is ABSURD.

Didn't get any follow up care

The hardest part of the visit was that I'm in a cast and had to park far away. Plus I spent on parking and this is a serious barrier to care. in parking to see a doctor? UCSF should make business deals with the parking garages so it costs an hour. I'm serious. Or no charge with proof of validation from physicains' office.

Dr Olson isliterally (!)one of the finest MD's I've ever encounteredworld class in every sense of the wordSO grateful for her!

I am at a total loss as to how the new problems I'm experiencing will be addressed. She is fond of saying things like"we should stay in touch". Or "why don't you make an appointment for a few months down the road"! I am given no clear direction and have lost trust in this doctor.

Unfortunately this was not a satisfactory visit whatsoever. It was my first follow up appointment after surgery to repair a rupture in my achilles tendon and I had a lot of questions. I didn't feel like I got a chance to talk to the doctor long enough and am left feeling a bit lost about next steps. Additionally there seemed to be an assumption that I should have already secured a boot - which was not communicated to me at any point and now I'm back in another cast which will require returning to the office to remove.

I came away with valuable methods on how to relate to and live with my condition. I wanted a better understanding and that was received.

The physician was very busy and it all seemed rushed.

It felt like the doctor was exhausted (apt at end of day). I felt bad for her but also that shouldn't affect my appointment.

Dr. Olson is leaving the decision to have surgery totally in my hands as it not an easy surgery or recovery and I respect that even though I wish she made the decision for me anyway. I will try to think of any other questions to send to her on My Chart to make sure all my questions are answered for me to make the best informed choice.

Answered my questions in a limited manner; still left me feeling unsure/confused about several things.

I appreciated getting like I was really with the right person to make the best decision for my long-term outcome and I'm relieved that surgery is not our first go to.

Dr Olson was very good!

I am a retired hospital/medical group operations consultant and a cancer patient in another system. The medical assistant resident and senior doctor were as engaged with my care as anyone could be. This was my first appointment with UCSF and I was deeply impressed.

Wonderful interpersonal skills. Appreciated some time to check in personally before getting to health concerns. Love the notation on my record regarding my passion for opera!

Dr. Olson took exceptional care and extra time to answer all my questions and to advise me of my best self care for faster recovery.

This visit went much better than the last visit I had with Dr. Olson. She listened really well she answered all my questions etc. Maybe it was because I had seen her before. As opposed to my first visit which seemed more rushed and perfunctory. Based on this last visit I would definitely recommend Dr. Olson.

Dr Olson is great her team just didn't get my appt right I didn't need to see her I needed an injection in my foot which I stated in my online appt.

This was so disappointing how Dr Olson wouldn't listen to me and rushed me through my appointment. She didn't treat me like a person and I left without a resolution for my problem. She passed me to PT without discussing any options for my 10/10 pain level when I came in the office. I feel ripped off and dismissed.

Dr Olson is the best. She is the best in what she does. I had a successful surgery. Her PA Ferry is also very good

I felt she had made her decision on treatment .. Or lack thereof .. Before she came in. Yes I had suffered a severe fracture and already knew the adversity that accompanies my 3.5 year old injury. I am experiencing more and different pain that I have not experienced until recently. Dr Olson concentrated on beginning arthritis not the sharp sudden intermittent pains in other parts of my ankle and leg. Arthritis does not cause that. My concern was possible soft tissue (ligament tendon muscle) injury due to the plates. I felt that she was very kindly distracting and therefore dismissing my concerns. She appeared knowledgeable and acknowledged my participation in our discussion. However I felt she had a predetermined time limit for the visit and stuck to that. She did not address some of the questions I had. She did advise of an early onset of a known issue with this type of injury which really upset me as I had hoped for more time before it's onset. Tears snd shock. However the pain she advised that would be caused by that was NOT the pain I was having. Nor in the same area. She did not pursue that pain. All in all I feel it was a waste of my time (and hers) and I had much higher hopes for such a prestigious hospital for more information and options for my care. All I was given was: Advil and "physical therapy" which I had explained was not successful in my area previously. I need to say thoshe portrayed concern and compassion. She spoke directly to me which I appreciated. Very professional in her approach even tho she dismissed some concerns very subtly.

Dr. Olson's communication skills are very poor. When I had important questions I wanted answered I was made to feel stupid or I'd get comments like " I already told you about that". I always left every appointment with many questions I felt uncomfortable asking while in the office. When I tried calling the office to ask follow-up questions it became difficult to reach anyone. The overall experience felt like pulling teeth the entire time it's a struggle and nothing flows easily.