Line Jacques, MD, MS

Dr Jacques listened and even asked if I had any questions before leaving the room

Options were clearly discussed and we felt no pressure.

Was very short meeting, but Dr. Jacques gave me the confidence to move forward with the procedure.

I would give Dr. Jacques a 10 on a 1-5 scale. Incredible

Dr Jacques is caring, compassionate, and professional. I highly recommend her!

Excellent appointment

She listened very well and understood my problem

Very well

I have already recommended you guys out!!

I am very grateful to be in such good hands.

Respected surgeon

I have and continue to be impressed by EVERYONE in this organization - this visit met those expectations. GREAT!

Best care I have ever gotten

Rude Dr.

Very good and kind

Dr. Jacques and the entire staff were kind, considerate and professional. I'm so grateful to be at a facility of this high caliber. Thank You.

I have total confidence in provider

Will absolutely share my experience and device with many seniors. Thank you!

Excellent physician.

Dr. Jacques is truly the best! She has always listened to my concerns and helped me find solutions

Love working with my neurologist. The entire staff is terrific and professional.

Nothing but good experiences

Dr Jacques treatment truly changed my life. Thank you for the wonderful care and always making time for me!

Dr Jacques is one of the nicest surgeon I've had, she was so detailed helpful w/ my questions it made me feel good that she was my surgeon.

Amazing experience

All professionals

The experience with the care taker was good

Again, made me feel at ease and stayed on course ... Thank

All above expectations

Seems to just repeat what the radiologist wrote which I already read myself. Wanted more insight from her & her thoughts on my overall condition. Forward looking opinion on my condition.

Dr. Jacques is very friendly, easy to talk to, and a good listener. She inspires my confidence.

Bedside manner was disappointing

Excellent, both providers listened even though there's not much that can be done to improve my pain.

Dr. Jacques is absolutely amazing.

Excellent communication

I like her, the way she thinks and her attentiveness. This was an after surgery visit I believe it would have been much more through had I been there.

Dr. Jacques was skilled and experienced. She explained my diagnosis, suggested solutions and assuaged my anxiety and fears. I am very grateful.

The doctor had an obvious and advanced insight into my very difficult to diagnose medical problem.

The doctor was very nice and she listened to my concerns and answered one of them

Exceptional professionalism & medical knowledge.

Love Dr. Jacques

Good explanation in what to expect and addressed things I didn't even think to ask.

There should BE A 10 PLUS, FOR MY DOCTOR. I CAN WALK AGAIN, SINCE 2004 WITHOUT PAIN MEDICATION. AND AFTER 5 YEARS OF HOME CARE

Excellent

Dr. Jacques was very thorough and professional. I was very happy with my visit with her.

Dr. Jacque is amazing!

I felt Dr Jacques did listen to some important details of what I tried to convey, though she seemed professional and kind.

Dr. Jacques was professional, insightful and helpful.

Dr. Jaques is the best Doctor I have ever seen. She is thoughtful and caring. You can tell she truly cares about you and your needs as her patient.

Dr. Jacques was straightforward but thorough. She recommended further testing. The visit was seamless and overall easy. I do wish I was informed beforehand that my spouse wouldn't be with me in the exam room.

Dr Jacques is a superb provider. She listens, knows what needs to be done to tackle the problems.

I feel I'm being cared for and sincerity from my provider

Dr. Jacques is clearly no-nonsense and it was clear that she would not have all of the information needed until completion of follow-up radiology and other tests. She was not inclined to guess about the final diagnosis or treatment options. I appreciate that.

My test results were not there -even after 3 weeks time. That was the whole reason for this visit.

My initial consultation was informative. More tests are needed before any recommendations can be made.

Doctor seemed a little rushed

Dr. Makes you feel that you and only you are her patients

My doctors at Uc Davis consider Dr. Jacques one of the best in the country for neurosurgery!

Next steps were very unclear, and the after-visit summary took a long time to show up in the EHR.

Despite rules regarding the pandemic changing, Dr. Refused to allow me to bring my spouse in during my appointment. My spouse canceled work to come with me, and it meant a great deal for me to have him by my side during the visit. Even when I asked, it was told to me that there were no exceptions and that this was her personal preference. I think this doctor is very highly skilled, and very intelligent. But I think it's very unkind and not patient centered to allow people to bring one designated person in with them to their appointment. We wore masks and we are up-to-date on our Covid vaccine. At no point prior to my appointment did anybody tell me about her personal policy. This was the most upsetting thing as I did not get a text an email or any phone calls or warnings that I couldn't bring somebody. It was very frustrating and unprofessional.