Madhu N. Rao

Dr. Rao is ALWAYS, ALWAYS very caring. She really cares about her patients well being. I am very grateful I am under her care. Thank you, Dr. Rao.

Good expllanations

Love my Doctor..

She either remembers or carefully reviews my records before starting the visit based on her questions and discussion.

I felt very comfortable with Dr Rao. She explained everything multiple times making sure I understood what my options were. I really liked her bedside manner.

Dr Roa has excellent people skills.

Dr. Rao is the best and I will never leave her care. She cares about me both as a Thyroid patient and as a woman. I look forward to seeing her every year.

Dr. Rao was very good about explaining what to expect and she streamlined my treatment within the UCSF organization.

I was very happy with my visit my doctor treated me very good and nice and explain everything to me the nurses was nice to me because sometime I don't understand so my visit went very good

Provider has always been attentive and helpful regarding my care and future treatments

I recommend to anybody very good Physician

Would recommend Dr Rao wholeheartedly.

I am happy with Dr. Rao. She is attentive, knowledgeable and discussed medications and possible adjustments for future surgeries.

I had a new set of problems. She was very dismissive & dint care about my concerns.

Very helpful & professional

Dr. Rao is excellent.

Dr. Rao's team was very kind, knowledgeable and helpful in providing information, particularly what to expect next.

Impatient, comes off with arrogance and frustration with my detailed questions , refers questions as "outside of their knowledge or interest " thus leaving me feeling like a part as opposed to a whole person who had serious surgical situation

Outstanding!

Dr Rao has been a smart and kind expert professional who consistently provides excellent care as I navigate a hereditary mutation and the cancers it causes. Thank you Dr Rao!

This visit was for Dr. Rao, all excellent

Good

Some lateness, but I understand how busy they are

Sometimes it seems that the Endocrinology Dept isn't connected to the gastro, Or oncology and surgery depts . Perhaps all these branches of medicine are connected within UCSF internal system and meetings etc, but as patient, I'm left feeling concerned often that my case and it's oversight is compartmentalized where the specialty areas all must overlap but I'm left worried often that perhaps they do not ?

Dr. Rao is wonderful!

Dr Rao is very nice and knowledgeable.

Good

Dr.Rao was very professional and answered all my questions

Worst provider ever with a complete lack of empathy and full of excuses/assumptions. Clearly, she has never been a patient herself. She is great the first appointment and after that, she wants nothing to do with you. Zero accountability. A complete shame to the profession.

So grateful Dr. Rao was willing to see me to work on finding answers to significant medical changes I've been experiencing. She took the time to listen and really engaged, where no other doctor would consent to a consult. Thank you so much!!!

The delays in care were long, the workup was not colloborative or sufficiently thorough, and I am sicker because of both. Primary care ultimately referred me to another specialist who ordered the imaging parts of the endocrine workup and was surprised that endocrinology hadn't already ordered them given my history, exam, and symptoms. That extra set of steps to get the imaging delayed the overall workup by at least a month. The longest delay was when some of the thyroid lab results that this provider ordered came back abnormal in a pattern that the nurse practitioner (NP) who usually handles thyroid treatment couldn't quite explain, so the NP referred my questions back to this provider, but they told me that they wouldn't have availability to answer questions or follow up on the meaning of the abnormal labs for four months because the clinic was busy. (They did later squeeze me into the schedule months sooner, though, for which I am grateful, so they did underpromise and overdeliver, for the record.) I wish that the provider had made a plan to answer questions about abnormal lab results (and what workup primary care should do to follow up) promptly in advance. Finally, the provider's explanations were too general, so I ultimately had to get most of the answers by doing my own literature review via PubMed and subscribing to the provider edition of UpToDate instead, and I am still not sure that they really did a complete workup to rule out endocrine causes. I felt treated mostly like a drain on their resources from which they had to defend themselves. I would not recommend this clinic to another patient.

Dr. Rao was so kind, caring and thorough. I'm at the beginning of my journey through this medical saga, but I feel I'm in good hands.

I was very happy to see Dr. Rao.She' has been dealing with my ambivalent about medication for years. She took the time to explain how my medication will block the effects of my overworked adrenals glands. I'm still not 100 percent on board but I'm going to give it a try.

I am part of three different health care systems and before that was part of the Kaiser network. Every time I do anything within UCSF It Is always noticeable how much better they are at every part of the appointment.