Skip to Main Content

Comprehensive Ophthalmology & Optometry Clinic

The UCSF Comprehensive Ophthalmology & Optometry Clinic offers both routine vision care and management of eye diseases.

Our ophthalmology service treats patients with eye conditions including cataracts, glaucoma, diabetic eye disease, ocular inflammation, macular degeneration and eye injuries, in addition to monitoring eye health in patients with other disorders. We offer treatments such as cataract and lens surgeries and laser eye surgery.

The optometry service performs comprehensive vision exams to assess eye health and vision needs, and provides vision correction with glasses or contact lenses for both pediatric and adult patients. We also provide testing for glaucoma and cataracts.

Because specialized care for complex eye conditions takes time, we ask that you plan to be in our clinic for at least two hours during your appointment. If your doctor has ordered multiple diagnostic tests, it could be longer. We may need to dilate your eyes to adequately assess your ocular health. Please plan your schedule and transportation to and from our office accordingly.


For our 490 Illinois Street location, garage parking is available just south of the building, on the corner of Illinois and Mariposa streets. The garage entrance is on Illinois Street.

UCSF also offers valet parking at 490 Illinois Street, Monday through Friday, at the regular parking lot rate. Please enter on Illinois Street to use the valet service.

Saturday hours and location

On Saturdays, the Comprehensive Ophthalmology & Optometry Clinic at 490 Illinois Street is open from 8 a.m. to 5 p.m. for routine optometry exams only. Patients can order glasses, contact lenses and related accessories at the Mission Bay Optical Dispensary, which is located at 490 Illinois Street on ground floor and open on Saturdays from 9 a.m. to 5:30 p.m. Please enter the building on Illinois Street.

Phone service

We have customer service agents available to answer questions by phone at (415) 353-2020, Monday through Friday, 8 a.m. to 5 p.m. Emergency call service is available after hours and on weekends.

What to know about your optometry visit

  • What's an optometrist?

    Optometrists are members of the UCSF Department of Ophthalmology who perform routine and diagnostic eye exams. After completing an undergraduate degree, an optometrist attends a four-year graduate program focused on ocular health. In addition to prescribing glasses, optometrists can diagnose and treat many eye diseases, including glaucoma, diabetic eye disease and dry eye. If necessary, your optometrist will refer you to one of UCSF's ophthalmologists.

  • How can I get help for an urgent eye concern?

    We have a physician on call 24/7. To speak with a triage nurse, please call (415) 353-2800 and press 1, or go to your nearest emergency department. If you have a life-threatening emergency, call 911.

  • What should I bring to my eye exam?

    Bring your glasses or contact lenses, including the labeled boxes and your previous prescription. If you're scheduled for a contact lens exam, wear your contacts. Otherwise, wear glasses. Also bring any previous medical records related to eye health and a list of medications you take.

  • How long will my appointment last?

    Depending on the tests you need, the eye exam can take one to three hours.

  • Will you dilate my eyes?

    Dilation enlarges the pupils to give your optometrist a better view of the back of your eyes. It may be performed during your exam in order to fully assess your ocular health. Dilation may cause light sensitivity and blurry vision for up to 24 hours, though typically the side effects wear off in three to four hours. You may want to bring a driver with you.

  • What kinds of insurance do you accept?

    We accept most medical insurance plans and VSP vision insurance. Please specify the purpose of your visit when scheduling. Vision and medical insurance cannot be used on the same day. Glasses and contact lenses are typically not covered by medical insurance plans and may require an out-of-pocket fee.

  • How does billing work?

    You may pay your bill through MyChart. All insurance questions should be directed to the UCSF billing office. Call (866) 433-4035.

  • What's MyChart?

    MyChart is an online portal that allows you to communicate directly with UCSF care providers and staff. You can also use it to make appointments. If you don't have an account, please request an activation code from our clinic's front desk and then set up your account on UCSF Health's MyChart page.

  • How much will my glasses prescription cost?

    Not all insurance plans cover a prescription for glasses. If your insurance plan doesn't cover glasses, the prescription is a $75 out-of-pocket fee. Please verify coverage prior to your appointment to avoid unexpected bills.

  • Can I get a contact lens prescription in the same visit?

    Regular eye exams don't include a contact lens prescription. Contact lens services have additional fees and may require multiple visits. When making an appointment, be sure to let us know that you need a contact lens exam. If you wear contact lenses already, please wear them to the exam and bring your boxes or prescription information.

  • Do you sell glasses or contacts?

    Our Vision Optical Clinic on the Parnassus campus sells glasses and contacts. You can schedule an eye exam there as well. You don't need an appointment to shop, but you'll need one for the exam.

    There's another optical shop on the first floor of the Wayne and Gladys Valley Center for Vision in Mission Bay, where our Comprehensive Ophthalmology & Optometry Clinic is located. Both optical shops have the same hours.

    Optical shop hours:
    M | Tu | W | F, 8:30 a.m. - noon and 1 - 5 p.m.
    Thursdays, 1 - 5 p.m.

  • What if I'm running late for my appointment?

    In order to respect the time of all our patients, we may not be able to accommodate those who check in late. If we can't accommodate you, our staff will help reschedule your visit. Please keep this in mind when planning your trip. Allow extra time for catching a bus or parking and walking to the clinic.

  • Where are you located and how can I get there?

    We have more than one location where you can have an eye exam. (See the map below.) Double-check your appointment location, so you come to the right place.

    For the Comprehensive Ophthalmology & Optometry Clinic in Mission Bay, head to the Wayne and Gladys Valley Center for Vision at 490 Illinois Street. There's a paid parking lot in front of the building. Public transit options include Muni lines 22, 48 and T-Third Street.

    If you're visiting the Vision Optical Clinic on our Parnassus Heights campus, you'll find several paid parking options nearby. You can also take Muni lines 6, 43 or 66.

    For eye appointments at the Berkeley Outpatient Center, public transportation options include BART to the Ashby station and various bus lines. If you come by car, you'll find us just off the Eastshore Freeway. Parking in the building is free.

  • How can I refill prescriptions?

    Refills are best done at the time of your visit. If you need refills between visits, please use the MyChart patient portal or make a refill request by calling (415) 353-2800. Since prescription refills may take up to eight business days to complete, we advise patients to request refills as soon as they notice medications are running low. If your insurance company requires a prior authorization to pay for your prescription, please allow an additional 10 business days to process.

  • How do specialty referrals work?

    If you need specialty care, your optometrist will submit the referral on the day of your visit. You should be contacted by the specialist's office within seven business days. If you don't hear from them, please call (415) 353-2800 to request an appointment.

  • I have another question that's not answered here. Can someone help?

    Of course! You can ask non-urgent questions using the secure MyChart portal. A member of our patient care team will reply. For urgent issues, call us at (415) 353-2800.

Our locations (4)

    Decorative Caduceus

    Ocular Rosacea Biome Study

    The frequency of AMR genetic determinants in rectal swab samples between arms will be compared, correcting for baseline


    Awards & recognition

    • usnews-neurology

      Among the top hospitals in the nation

    • n10-2x

      Best in Northern California and No. 9 in the nation for ophthalmology

    Support services

    Patient Resource

    Case Management & Social Work

    Connect with a team that can help you find resources, solve problems and advocate for you during treatment at UCSF.


    Mindfulness-Based Stress Reduction Class

    This eight-week class teaches mindfulness practices that can reduce stress and improve your overall health, such as meditation and body awareness.

    Patient Resource

    Patient Relations

    We welcome feedback about your experience at UCSF Health. Find out how to contact us with comments, questions or concerns.

    Patient Resource

    Spiritual Care Services

    Chaplains representing many faiths are available around the clock to provide support, comfort and counsel to patients, families and caregivers.

    Preparing for your appointment

    What to Bring

    • Photo I.D.
    • Health insurance card
    • Insurance authorization, if required
    • Doctor's referral, if required
    • Recent test results related to your condition
    • List of your medications, including dosages, plus any you're allergic to
    • List of questions you may have
    • Device or paper for taking notes

    International Services

    If you live outside the United States and are coming to UCSF for medical treatment, our patient liaisons can help coordinate all aspects of your visit.

    Learn more

    Interpreting Services

    UCSF offers interpreters in various languages, including American Sign Language (ASL), as well as services for deaf, hard-of-hearing and visually impaired patients.

    Learn more

    Hospital Stays

    Make your hospital stay as smooth and comfortable as possible by finding out how to prepare and what to expect.

    Learn more

    Your Doctor Visit

    See our top 10 tips for making your UCSF doctor’s appointment as stress-free and productive as possible.

    Learn more

    Related clinics

    Adult Strabismus and Eye Motility Disorders Clinic

    Wayne and Gladys Valley Center for Vision

    490 Illinois St.
    San Francisco, CA 94158

    Corneal Disease and Surgery Clinic

    Wayne and Gladys Valley Center for Vision

    See both of our Bay Area locations.

    Glaucoma Clinic

    Wayne and Gladys Valley Center for Vision

    See al three of our Bay Area locations.

    Laser Vision Center

    Wayne and Gladys Valley Center for Vision

    490 Illinois St.
    San Francisco, CA 94158

    Neuro-Ophthalmology Clinic

    Wayne and Gladys Valley Center for Vision

    See both of our Bay Area locations.

    Ocular Oncology Clinic

    Wayne and Gladys Valley Center for Vision

    490 Illinois St.
    San Francisco, CA 94158

    Oculofacial Plastic and Orbital Surgery Clinic

    Wayne and Gladys Valley Center for Vision

    See all three of our Bay Area locations.

    PROSE Clinic

    Wayne and Gladys Valley Center for Vision

    490 Illinois St.
    San Francisco, CA 94158

    Retina and Vitreous Clinic

    Wayne and Gladys Valley Center for Vision

    See all three of our Bay Area locations.

    Our research initiatives

    • UCSF-Department-of-Ophthalmology-Research-2x

      UCSF Department of Ophthalmology Research

      The UCSF Department of Ophthalmology and the Francis I. Proctor Foundation for Research in Ophthalmology are dedicated to uncovering the causes and mechanisms of eye diseases, with the goals of fighting vision loss and restoring sight.

    Can't find what you're looking for?

    UCSF Help Center

    (888) 689-8273